Failed to lock bike at end of trip 2 of 4 times. The Bluetooth symbol spinner spun endlessly, but the lock didn't lock. The timer kept running. I called Zoom and they said someone would check on the bikes and a manager would call. Now I have to hassle for a refumd. Won't rent again.
17 people found this review helpful
the worst bike rental app. been trying to download since an hour and i think zoom also wants its e bike customer to be in a delima over the app. by far the worst experience for me who's tech savvy, god help others. my sincere request to the users, try other apps like i had already done before i tried zoom for better pricing and worst services. i had thought a great deal about them as they are good at car rentals,i have my doubts today which I'll convey to my near and dear ones along with my foll
16 people found this review helpful
Zoom Leisure Inc.
March 16, 2020
We are a bike rental located in Canada. We also do not supply car rentals. I think there is a different service with the same name in your area.
Comfortable to ride. Bikes appear to be kept in good condition! More gear options would be nice and option of renting e-bike at this location is recommended, if possible. Thank you very much.