Productivity Turbo Booster This app rocks. I receive approximately 100 emails a day and many are asking the same set of questions. After building out a collection of macros, I can rifle through a stack of tickets in minutes. Best business decision I have ever made. Thank you!!!
Do not update if you need to use this app! Recent update dated 12/8 is garbage. All the quick views of tickets are totally gone when I initially opened the app. Had to restart and reboot to see the quick views again.
Help center links needed Wish I could find a way to get the help center apps linked without having to create macros. Prefer of access.
Best Mobile App for Tech Support Staff My IT team is on-call 24/7/365. So when I found this mobile version of Zendesk, I was delighted and haven't gone a day without using it.
I finally got something that works! It's so simple to use and so important for my work with it rocks!
The worst app ever. Even after update to latest version can't change on-call setting
What’s New in Version 3.0
Additional localization for Norwegian, Turkish, Swedish, Polish, Czech, Romanian, and Finnish
Bug fixes and security enhancements
app you want to set the timing at which the ring tone may sound, can do is "pretend" there is an incoming call