3.9
146 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Put the power of the myMTE mobile app to work for you. Designed to simplify your member experience, our app allows you to quickly pay your bill, manage your energy usage, report an outage and more.



Features include:



ACCOUNT OVERVIEW

Take a comprehensive look at your account and usage with the tap of a button. Go green and access all the information you need from one central location without all the paperwork.



BILL PAY

Pay your bill on the go or take advantage of our autopay option. The Bill Pay feature lets you control when and how you pay your bill. Choose the payment method that best fits your lifestyle and view your billing history.



ENERGY CONSUMPTION

View your daily energy consumption to monitor changes and quickly identify usage peaks to better manage your bills. Use the cost option to view exactly how many dollars you use every month in our intuitive graphical display to track changes month-over-month. It’s a great way to learn how to change your habits and save money.



OUTAGE REPORTING

With a few quick taps, your outage is reported to our 24/7 Control Center. Our upgraded outage map provides you with more information than ever before, like when a crew has been assigned to your area and the cause of your service issue. Don’t forget to sign up for text alerts in the app for even faster notifications regarding your outage.



CONTACT MEMBER SUPPORT

Get in touch with MTE from the convenience of your mobile device. With several ways to contact us — by email, by phone or by messaging us through the app — talking to a member support specialist has never been easier. If you prefer to speak with someone in person, our GPS map directs you to the service center closest to your location.
Updated on
Dec 2, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 6 others
This app may collect these data types
Location, Personal info and 4 others
Data isn’t encrypted
Data can’t be deleted
3.9
146 reviews
A Google user
January 2, 2020
It was good until the "update". Now i can barely see my usage. It says loading for a few minutes then error. I used to be able to add a budget and see my usage in color code to see if i am meeting my budget. This has been removed appearantly. I wish you would go back to how it was. Even when i was able to see my usage post upgrade, i was only given the option to see kwh or cost but no budget tool or color coding like before. Update was actually downgrade :/
11 people found this review helpful
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Gregory Brown
March 21, 2022
You MUST have your correct account number (which isn't the number on the bill). You MUST have your correct zip code and email address. Call your local office to verify your information if you are unable to sign-up. The app is elementary and has no historical information and no graphing functions.
8 people found this review helpful
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National Information Solutions Cooperative
March 21, 2022
Thanks for reaching out, Gregory. We're sorry for the frustration you've had with not being able to log in. Can you contact our member support team at 877-777-9020 or by email at info@mte.com? They can help get your account set up and ensure you are able to log in from your mobile app or desktop.
Chad Cogburn
April 9, 2021
Unusable. Every since they updated the app I can't even log in. It says "an error occured." I haven't been able to access the app for several months now. Fortunately, their website works fine.
12 people found this review helpful
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What's new

Minor Bug Fixes