3.3
8.24K reviews
1M+
Downloads
Content rating
Everyone
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About this app

my kölbi allows you to recharge your prepaid phones and pay for your postpaid services.

mi kölbi is an application that allows you to precisely locate the stores and agencies where you can manage any of the products that we offer to clients.

The information provided through this application includes consultation of your telephone billing, address, contact information, specific location and promotions.

Available for Android version 5.0 or higher

Characteristics:

+ More than 117 agencies and stores of the Costa Rican Electricity Institute in Costa Rica (ICE).

+ You can check the outstanding balance of your invoice online.

+ Locate the nearest kölbi points based on your current location.

+ Search for kölbi points and agencies by provinces, canton and district.

+ Access to important contact information and emails kölbi.
Updated on
May 11, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info, and Financial info
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
8.16K reviews
Marco Sandi
March 7, 2022
The worst app experience. I cannot add a domino prepago package. The popup where you are supposed to select which one you want is just blank. No options. Also most of the time I can't even add money to the saldo, there is always some error and it asks to try again later. What a terrible functioning app. I am going to leave kolbi all together because I can't even pay for service using the app. The website is hardly any better. Terrible. Also tech support never responds.
22 people found this review helpful
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Piotr Naskrecki
February 9, 2023
The app itself performs well, as long as you understand that its main purpose is to discourage users from using Kolbi services. Recharging your internet allowance is truly painful, by design. In order to purchase an internet package you first need to transfer money to your account- there is no way to pay directly. The catch is that you can only do it in increments of 2,000 colones per day, which means you need to transfer 2,000 colones each day for 3 days in order to buy a 2GB package. Shame!
7 people found this review helpful
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Marco y Vanessa Rodriguez
April 28, 2021
Supposed to be able to see prepaid balance but it's unclear. They try to do a good job in english but when calling in for support they say you have to email for app issues. I've been emailing for days and there's a disconnect because the agent is not helping me to understand the issue.
20 people found this review helpful
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