3.9
13.2K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The ČSOB Smart Key will make it easier for you to log in and confirm payments in internet banking, as well as card payments in e-shops, or remote verification when calling the Infoline or a bank branch. You don't have to wait for a confirmation SMS and then rewrite the code from it. With the Smart Key, notifications will pop up immediately and you will confirm the request with a fingerprint or numerical PIN.

Why to use ČSOB Smart Key application:

  • Conveniently log in and confirm the payment in internet banking

  • You can just as easily confirm a card payment on the Internet

  • Remote verification when calling the Infoline or bank branch comes also very handy

  • You can use a fingerprint instead of a PIN

  • Authentication complies with bank-grade security standards

  • Being offline is not a problem: app works also offline for confirming transactions in internet banking

  • A map of branches and ATMs is a part of the app

  • You can install it on both your mobile phones and tablets



After downloading, simply activate the application using the activation key ftom internet banking, ATM, or branch.

For more information visit page Smart Key.
Updated on
Mar 28, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and App activity
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
13K reviews
Miguel Silva
February 21, 2025
Trying to change phones, using the activation with another smartkey just gives error "something went wrong". It does not state what went wrong and now it is not possible to activate on website.
2 people found this review helpful
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Československá obchodní banka, a.s.
February 22, 2025
Hello, we are sorry for the complications. Please contact our colleagues at the Electronic Banking Helpdesk on weekdays from 8 am to 8 pm at +420 495 800 111. They will help you.
N L
January 6, 2025
I got blocked by the bank for no reason, then as part of unblocking I had to update the smart key app to this v 3.18.0. It gets stuck during activation - the activate button does nothing just spins the hourglass. The older version 3.10.0 worked fine. The bank staff says the only option to fix this is to upgrafe my phone. I figured it's more economical to change the bank... These banking/key apps are a nightmare, plus not any more secute than sms, but I guess they need to genetate jobs.
3 people found this review helpful
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Československá obchodní banka, a.s.
January 6, 2025
Hello, we are sorry to hear about your review. The app undergoes regular updates that need a certain version of the operating system. The main reason is security. We try to perform updates in exceptional cases, and only due to legislative regulations, installation of security features or bug fixes.
David Habr
January 20, 2025
Application crashes every time I attempt the verification / activation process... Various crashes at multile steps od the process. Final crash with the selfie validation. Impossible to finish the process. Multiple attempts failed.
Did you find this helpful?
Československá obchodní banka, a.s.
January 20, 2025
Hello, I am sorry to hear that you are having trouble with the CSOB Smart Key app. As part of our reviews, we are unable to investigate this situation in detail. Therefore, I recommend that you contact our Helpdesk at +420 495 800 111. Our colleagues will review everything with you so that you can make full use of the Smart Key.

What’s new

Thanks for using ČSOB Smart Key!

What's new in this release?
• Small improvements
• Bugs fixes and stabilization

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