Allianz Gesundheits-App

Allianz Deutschland

About this app

Submit invoices by mail? That was yesterday! With the Allianz Health App, our Allianz private health insurance customers can easily submit their documents by photo, barcode or document upload - fast, secure, cost-saving and environmentally friendly! Our app offers you:

• Processing status: You can always track the current status of your submitted invoices and will be informed immediately when processing is complete. If you wish, you can also receive push notifications about the status of your invoices.
• Tariff display: You can see at a glance which benefits and deductibles are insured in your tariff – and which are not.
• Medical support – anytime & anywhere: Expert support on medical issues. With "Doc on Call" you have the opportunity to ask your questions confidentially to independent medical experts. Without waiting. Without a waiting room. 24 hours, 7 days a week.* Our offer with medical video consultation hours* and the placement of a specialist* round off our service.
• International Emergency Call: The one-click number you can dial in emergencies when traveling. The hotline is available around the clock and will provide you with comprehensive support: In the event of language barriers, we will provide an interpreter. We also take care of the delivery of medicines, the organization of blood supplies or, if necessary, the return transport.
• Personal advice: In the profile you will find your contact person for your contract or you can search for the right agency in your area.
• Message Center: News about the app and your health insurance with Allianz. Here, for example, we provide information about new services, give tips on everything to do with health or display completed service contracts.


The security of your data is important to us and logging into the app is only possible with a device security feature (e.g. touch/face ID, device pin). We also recommend our users to set up 2-factor authentication so that they can benefit from additional, comprehensive and, of course, free features in the app, such as:

• Digital mailbox: See all the correspondence from the last few years relating to your service contracts at a glance – including eco-friendly paper waivers if you wish.

• View invoice and refund amount: We now display the invoice and refund amount in the submission overview.


And: We are constantly working on improving the Allianz health app. Get the latest information about new applications and updates here. Feel free to contact us if the app "doesn't work the way you want it to" or if you have any tips or new suggestions.

Simply send an email with your request to [e-mail].

We are looking forward to your feedback.

Your Allianz private health insurance



*The use of this service depends on your insured rate.

Ratings and reviews

I have to reinstall the App each time I use it if its been more than a day or so since the previous time. It always give the cryptic message about "Function not available for technical reasons"

Scanning QR codes to submit invoices is pretty easy!

Cannot see my inbox, it always says my session has expired after clicking on it. Only useful for submitting documents. Update: devs contacted me asking for some info (which I gave) but no improvement since then.

What's new

Vielen Dank, dass Sie die Allianz Gesundheits-App nutzen. Mit diesem Update haben wir die Handhabung der App an einigen Stellen optimiert und kleinere Fehler behoben. Laden Sie die aktuelle Version herunter, um von den Neuerungen sofort zu profitieren. Viel Spaß wünscht Ihnen das Team der Allianz Gesundheits-App.