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Mayelana nalolu hlelo lokusebenza
Thumela ama-invoyisi ngeposi? Bekuyizolo! Ngohlelo lokusebenza lwe-Allianz Health, amakhasimende ethu omshwalense wezempilo ozimele we-Allianz angahambisa kalula amadokhumenti awo ngesithombe, ibhakhodi noma ukulayishwa kwamadokhumenti - okusheshayo, okuvikelekile, okonga izindleko futhi anobungani nemvelo! Uhlelo lwethu lokusebenza lukunikeza:
• Isimo sokucubungula: Ungakwazi njalo ukulandelela isimo samanje sama-invoyisi owahambisile futhi uzokwaziswa ngokushesha uma ukucubungula sekuqediwe. Uma uthanda, ungathola izaziso zohlelo lokusebenza mayelana nesimo sama-invoyisi akho.
• Ukuboniswa kwe-Tharifi: Ungabona shazi ukuthi yiziphi izinzuzo kanye nemali edonswayo enomshwalense wentela yakho - futhi yiziphi ezingekho.
• Usizo lwezokwelapha - noma nini nanoma kuphi: Ukusekelwa kochwepheshe ezindabeni zezokwelapha. Nge-"Doc on Call" unethuba lokubuza imibuzo yakho ngokuyimfihlo kochwepheshe bezokwelapha abazimele. Ngaphandle kokulinda. Ngaphandle kwegumbi lokulinda. Amahora angu-24, izinsuku ezingu-7 ngeviki.* Umtitilizo wethu onamahora okubonisana namavidiyo ezokwelapha* kanye nokubekwa kukachwepheshe* kuqeda isevisi yethu.
• Ucingo Lwezimo Eziphuthumayo Lwamazwe Ngamazwe: Inombolo yokuchofoza kanye ongayishayela ezimeni eziphuthumayo lapho usohambeni. Inombolo yocingo iyatholakala ubusuku nemini futhi izokunikeza ukwesekwa okuphelele: Uma kunezithiyo zolimi, sizokunikeza umhumushi. Siphinde sinakekele ukulethwa kwemithi, inhlangano yezimpahla zegazi noma, uma kunesidingo, ukuthutha okubuyayo.
• Iseluleko somuntu siqu: Kuphrofayela uzothola umuntu oxhumana naye wenkontileka yakho noma ungasesha i-ejensi efanele endaweni yangakini.
• Isikhungo Somlayezo: Izindaba mayelana nohlelo lokusebenza kanye nomshwalense wakho wezempilo nge-Allianz. Lapha, isibonelo, sinikeza ulwazi mayelana namasevisi amasha, sinikeza amathiphu kuyo yonke into ephathelene nempilo noma ukubonisa izinkontileka zesevisi eziqediwe.
Ukuvikeleka kwedatha yakho kubalulekile kithi futhi ukungena ngemvume kuhlelo lokusebenza kungenzeka kuphela ngesici sokuphepha sedivayisi (isb. i-touch/face ID, iphinikhodi yedivayisi). Futhi sincoma abasebenzisi bethu ukuthi bamise ukuqinisekiswa kwe-2-factor ukuze bazuze kokungeziwe, okuphelele futhi, vele, izici zamahhala kuhlelo lokusebenza, ezifana:
• Ibhokisi leposi ledijithali: Bona zonke izincwadi zeminyaka embalwa edlule ezihlobene nezinkontileka zakho zesevisi shazi - okuhlanganisa nokuyekwa kwephepha elivumelana nemvelo uma uthanda.
• Buka i-invoyisi nenani lembuyiselo: Manje sibonisa i-invoyisi kanye nenani lembuyiselo ekubukezweni konke kokuthunyelwa.
Futhi: Sihlala sisebenzela ukuthuthukisa uhlelo lokusebenza lwezempilo lwe-Allianz. Thola ulwazi lwakamuva mayelana nezinhlelo zokusebenza ezintsha nezibuyekezo lapha. Zizwe ukhululekile ukuxhumana nathi uma uhlelo lokusebenza "lungasebenzi ngendlela ofisa ukuthi lusebenze ngayo" noma uma unamathiphu noma iziphakamiso ezintsha.
Vele uthumele i-imeyili nesicelo sakho ku-K-L-APP@allianz.de.
Siyibheke ngabomvu impendulo yakho.
Umshwalense wakho wezempilo ozimele we-Allianz
*Ukusetshenziswa kwale sevisi kuncike esilinganisweni sakho esinomshwalense.
• Isimo sokucubungula: Ungakwazi njalo ukulandelela isimo samanje sama-invoyisi owahambisile futhi uzokwaziswa ngokushesha uma ukucubungula sekuqediwe. Uma uthanda, ungathola izaziso zohlelo lokusebenza mayelana nesimo sama-invoyisi akho.
• Ukuboniswa kwe-Tharifi: Ungabona shazi ukuthi yiziphi izinzuzo kanye nemali edonswayo enomshwalense wentela yakho - futhi yiziphi ezingekho.
• Usizo lwezokwelapha - noma nini nanoma kuphi: Ukusekelwa kochwepheshe ezindabeni zezokwelapha. Nge-"Doc on Call" unethuba lokubuza imibuzo yakho ngokuyimfihlo kochwepheshe bezokwelapha abazimele. Ngaphandle kokulinda. Ngaphandle kwegumbi lokulinda. Amahora angu-24, izinsuku ezingu-7 ngeviki.* Umtitilizo wethu onamahora okubonisana namavidiyo ezokwelapha* kanye nokubekwa kukachwepheshe* kuqeda isevisi yethu.
• Ucingo Lwezimo Eziphuthumayo Lwamazwe Ngamazwe: Inombolo yokuchofoza kanye ongayishayela ezimeni eziphuthumayo lapho usohambeni. Inombolo yocingo iyatholakala ubusuku nemini futhi izokunikeza ukwesekwa okuphelele: Uma kunezithiyo zolimi, sizokunikeza umhumushi. Siphinde sinakekele ukulethwa kwemithi, inhlangano yezimpahla zegazi noma, uma kunesidingo, ukuthutha okubuyayo.
• Iseluleko somuntu siqu: Kuphrofayela uzothola umuntu oxhumana naye wenkontileka yakho noma ungasesha i-ejensi efanele endaweni yangakini.
• Isikhungo Somlayezo: Izindaba mayelana nohlelo lokusebenza kanye nomshwalense wakho wezempilo nge-Allianz. Lapha, isibonelo, sinikeza ulwazi mayelana namasevisi amasha, sinikeza amathiphu kuyo yonke into ephathelene nempilo noma ukubonisa izinkontileka zesevisi eziqediwe.
Ukuvikeleka kwedatha yakho kubalulekile kithi futhi ukungena ngemvume kuhlelo lokusebenza kungenzeka kuphela ngesici sokuphepha sedivayisi (isb. i-touch/face ID, iphinikhodi yedivayisi). Futhi sincoma abasebenzisi bethu ukuthi bamise ukuqinisekiswa kwe-2-factor ukuze bazuze kokungeziwe, okuphelele futhi, vele, izici zamahhala kuhlelo lokusebenza, ezifana:
• Ibhokisi leposi ledijithali: Bona zonke izincwadi zeminyaka embalwa edlule ezihlobene nezinkontileka zakho zesevisi shazi - okuhlanganisa nokuyekwa kwephepha elivumelana nemvelo uma uthanda.
• Buka i-invoyisi nenani lembuyiselo: Manje sibonisa i-invoyisi kanye nenani lembuyiselo ekubukezweni konke kokuthunyelwa.
Futhi: Sihlala sisebenzela ukuthuthukisa uhlelo lokusebenza lwezempilo lwe-Allianz. Thola ulwazi lwakamuva mayelana nezinhlelo zokusebenza ezintsha nezibuyekezo lapha. Zizwe ukhululekile ukuxhumana nathi uma uhlelo lokusebenza "lungasebenzi ngendlela ofisa ukuthi lusebenze ngayo" noma uma unamathiphu noma iziphakamiso ezintsha.
Vele uthumele i-imeyili nesicelo sakho ku-K-L-APP@allianz.de.
Siyibheke ngabomvu impendulo yakho.
Umshwalense wakho wezempilo ozimele we-Allianz
*Ukusetshenziswa kwale sevisi kuncike esilinganisweni sakho esinomshwalense.
Kubuyekezwe ngo-
Ukuphepha kuqala ngokuqonda ukuthi onjiniyela baqoqa futhi babelane kanjani ngedatha yakho. Ubumfihlo bedatha nezinqubo zokuphepha zingahluka kuye ngokusebenzisa kwakho, isifunda, nobudala. Unjiniyela unikeze lolu lwazi futhi angalubuyekeza ngokuhamba kwesikhathi.
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Ulwazi lwezezimali, Amafayela namadokhumenti, ne-Idivayisi noma amanye ama-ID
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Vielen Dank, dass Sie die Allianz Gesundheits-App nutzen. Kunden mit dem versicherten Tarif Mein Gesundheitsschutz / Mein Gesundheitsschutz Zahn haben ab sofort die Möglichkeit eine große Auswahl an Vorsorgeleistungen über das MeinVorsorgeprogramm einzureichen, ohne die Beitragsrückerstattung (BRE) zu gefährden und ohne Einfluss auf eine eventuelle Selbstbeteiligung. Viel Spaß wünscht das Team der Allianz Gesundheits-App.