BARMER Teledoktor-App

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About this app

With the teledoctor app, BARMER offers its insured persons the services of the teledoctor in a mobile version. You can conveniently and conveniently receive medical treatment in the video consultation or receive medical advice on many health topics via various channels. The teledoctor will answer your questions, for example, about medication, therapies, illnesses and many other areas of health. And that 365 days a year.

The BARMER teledoctor app offers the following functions

- Remote medical treatment
Get medical treatment for yourself or your child during the video consultation and, if necessary, issue a sick leave or prescription. In addition, certificates for sick pay can be issued if the child falls ill.

- Dermatological video consultation
Upload photos for the medical video consultation and get medical treatment from a dermatologist and, if necessary, issue a sick note or prescription.

- Digital skin check
Fast initial assessment of many skin changes or complaints within a few days. Upload photos of the affected areas and fill out a medical questionnaire for an initial medical assessment and report.

- medical advice hotline
The medical expert teams answer all your questions from asthma to toothache every day between 6 a.m. and midnight.

- Chat function
Conveniently ask health questions via chat – every day between 6 a.m. and midnight.

- Second opinion
Get a second opinion or medical advice if you have questions about dentures, orthodontics, or prior to scheduled surgery.

- Appointment service
The experts arrange medical appointments in order to keep the waiting time for a specialist appointment as short as possible or to bring existing appointments forward.

- English speaking services
The app and all teledoctor services are optionally available in English.

You need a BARMER user account to use the teledoctor app. You can set this up for your protected member area "My BARMER" at

For legal reasons, the use of the video consultation in the app is independently possible from the age of 16. For persons under the age of 16, it is necessary for parents or guardians to be present.

As a public body within the meaning of Directive (EU) 2016/2102, we make every effort to ensure that our websites and mobile applications comply with the provisions of the Federal Disability Equality Act (BGG) and the Accessible Information Technology Ordinance (BITV 2.0) to implement the Directive ( EU) 2016/2102 to make it barrier-free. Information on the declaration and implementation of accessibility is available at
Updated on
Mar 26, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Health and fitness, and Photos and videos
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

What's new

- Sprachliche Optimierung
- Technische Optimierungen (z. B. Tastaturverhalten beim Tippen, Einladung NPS)
- Fehler wurden aufgrund Feedback gefunden und beseitigt
- In der Videosprechstunde können mehrere Dokumente als zip heruntergeladen werden
- Auf stark veralteten App Versionen erscheint ein Hinweis Screen zum App Update
- User können gegen Empfehlung die Videosprechstunde an einem späteren Tag buchen
- Nachrichten werden nach 48 Stunden ins Archiv verschoben