Good for looking up things, but not for ordering. I've set country to FI, but when I try to order, the order and shipping info is for Great Britain (is it because my phone language is english?)
Charged me for my order immediately but even after 2 months I have not received my order. I decided to cancel the order after waiting for 2 months and they told me that I will receive a refund within 3 days. It's been 7 days now and still no money refunded... Avoid these guys, highly unprofessional and not trustworthy!
Really quality and preis is too much good thank you Autodoc (Nazari)
Robbery Took the money off my credit card, but said they couldn't process the payment!..how can you not process the payment but still manage to take the money!?!.All they said was to pay by PayPal or something called Klarna which I've never heard of in my life, not to mention that I will get my refund in 10 days time, the refund of the money they couldn't process!!.absolute madness..I can't afford to pay for something twice!!!
Well, I managed to order within the app as a discount was provided. Ordered 4 parts and in the confirmation email 1 of the parts was wrong (not my fault). Support managed to fix it and I got the proper order delivered in a week and a half to Bulgaria. Negatives are don't trust 1 day shipping and also order details cannot be seen through the website. EDIT: Also order details are severely lacking on the app itself. There is absolutely no status info - is it paid, is it sent, tracking number, no shipped and expected delivery date. There is only date of order with the parts being listed and that i believe their current prices and not the once at the time of order. And once again orders need to be synchronized with the website too !
Good but... First of all I'd like to say that the prices are really unbeatable. So this makes autoc deserve a good reputation but still, the customer service needs some progress. Ordered Tie rod ends, filter set, and diesel filter for my car. I was expecting tie rod ends to be Delphi brand, but they sent me Stark (which is also good). I would expect them to be sure of their stocks before selling them, or better ask me if I would prefer another brand before sending. Delivery took about a week to Charleroi-Belgium
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