MyFRITZ!App

3.8
29.8K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image

About this app

With MyFRITZ!App you have easy and secure access to your FRITZ!Box and your home network at home or on the go. Through the protected, private VPN connection you can access and control the devices and data in your home network with the MyFRITZ!App. The app notifies you within seconds about calls, voice messages and other events. Enjoy mobile access from everywhere to your photos, music and other data stored on your FRITZ!Box. Control conveniently answering machines, call diversions and other home network devices connected with your FRITZ!Box - wherever you are.

Prerequisite for using the MyFRITZ!App: FRITZ!Box with FRITZ!OS version 6.50 or higher.

Prerequisite for full scope of functions of the MyFRITZ!App: FRITZ!Box with FRITZ!OS version 7.39 or higher.

If you also want to use all of the functions when you are on the go, the FRITZ!Box must be connected to the internet and have a public IPv4 address.


Frequently asked questions

Question: How can I log into a different FRITZ!Box?

The MyFRITZ!App supports operation of one particular FRITZ!Box. If you would like to switch FRITZ!Boxes, select "Log in again" in the settings. For login with the FRITZ!Box you must be connected with the Wi-Fi network of your FRITZ!Box.

Question: How can I access my home network when I am away from home?

If you enable the home network connection in the settings of the MyFRITZ!App, it is simple to establish a secure VPN connection to your home network with the switch at the top rights of the "Home Network" page. Through the protected, private VPN connection you can access and control the devices and data in your home network with the MyFRITZ!App.

Question: Why can't I access my FRITZ!Box when I am away from home?

Make sure that you enabled "Enable use from on the go" in the settings.
If you are using an Android device with the EMUI 4 Android interface, open "Settings / Advanced Settings / Battery Manager / Protected Apps". Enable the setting there for the MyFRITZ!App.
Some internet service providers (including many cable providers) provide connections that do not allow you to access the home connection from the internet or certain restrictions apply because no public IPv4 address is provided. The MyFRITZ!App normally recognizes that type of connection automatically and displays a corresponding message. These types of connections are called "DS Lite", "Dual Stack Lite" and "Carrier Grade NAT (CGN)". You can ask your provider whether you can receive a public IPv4 address.

Question: How long do messages remain available in the MyFRITZ!App?

The app keeps the last 400 messages of any type available for you, so that you can access older messages as needed using the search function. Older messages are deleted automatically.

Question: If I have suggestions for improving the app or discover an error, how can I tell AVM?

We always welcome feedback! Send us a short description via the navigation bar and "Give Feedback". A log is automatically attached to your message to help us analyze errors.
Updated on
Dec 6, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.7
28K reviews
Randal Ganiflax
March 8, 2024
Why is there no option to refresh once I've enabled app access? Force closing the app is the only way? Why do I have to type in my password, which is a long string of random characters, instead of scanning a QR code? Once it's working the app itself is solid but the registration is driving me nuts.
Did you find this helpful?
AVM GmbH
March 11, 2024
Hello, you can simply pull down the current page to refresh it. The FRITZ!Box password must be entered manually for the initial setup. You can then save the password and log in using biometric data, for example. We would be happy to take note of your request to simplify the setup of the MyFRITZ!
Thomas Schulz
January 30, 2024
Overall nice app, but I'm unable to connect to my home device through VPN anymore. Just stopped working a few days ago. I use it daily to manage my 3D printers on the go, which is now not possible anymore.
Did you find this helpful?
AVM GmbH
January 31, 2024
Hi! Please test out the following measures: https://en.avm.de/service/knowledge-base/dok/MyFRITZ-App/3271_MyFRITZ-App-cannot-connect-to-the-FRITZ-Box/.
Uwe Jugel
October 31, 2022
Works well. Sometimes I have a hard time finding the right settings and it is hard to tell what can be done in the app and what not yet. I am missing the option to manage access times directly from the current network devices screen (my most used screen). From there I would actually want to access "anything" about each device. Adding more options there, such as "exclude from Guest WiFi" and "show offline devices", would be super helpful.
2 people found this review helpful
Did you find this helpful?
AVM GmbH
November 2, 2022
Hi Uwe Jugel, we have noted down your suggestions for the MyFRITZ!App.

What's new

- NEW: The app now can also be set to Dutch, French, Polish, and Spanish
- Improved: Improvements to stability and details