DeuWo Digital

1.9
188 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Paperless, sustainable, digital

One click, everything in view. With the DeuWo Digital app, Deutsche Wohnen brings you everything to do with the subject of living on your smartphone. We want to make the housing market more digital and sustainable. No tons of paper for rental contracts, all services directly on the device and always up-to-date about your own home. With transparency and proactive communication by our customers into the digital home.

Key features of the app:
Search and find new available apartments and parking spaces at Deutsche Wohnen
Conclude rental contracts in the app digitally and paperless
Your device as the center of all notifications about work on the apartment or building
Easily organize repair reports yourself
Follow the status of your request online in real time
Personal mailbox with all Deutsche Wohnen documents at a glance
Useful tips, news and information about your home and the neighborhood

As a tenant of Deutsche Wohnen, you can use the many advantages and services whenever and wherever you want - quickly and easily.

Your satisfaction is important to us, which is why we are constantly adding new functions to the app - help us with your feedback as a store rating or send us an email to: feedbackapp@deutsche-wohnen.com
Updated on
Dec 8, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

1.9
188 reviews
Myra Mateen
October 31, 2023
I submitted a query related to subleasing approval from Deutsche Wohnen. They processed the query in the app after 2 weeks and said that I can find the response in my Email Postfach. However, when I check my inbox on the app, there is nothing there. Additionally, when i searched through my Email account on the browser, I could not find a response on DW there as well. Where is this Email Postfach for the DeuWo digital app ?
Did you find this helpful?
Deutsche Wohnen
November 3, 2023
Hello Myra Mateen, thank you for your feedback regarding the "Deutsche Wohnen" app. Could you inform us whether you have the digital inbox activated in general? If so, your document should arrive without issues. If not, please contact our customer service. They can provide you with more targeted assistance. Best regards, Your DeuWo Customer Service
Oleksii Oliinyk
January 5, 2023
The app is barely usable. It also doesn't contain functionality that was in the web portal that is closed ( Like account statements etc.) Now I requested some documents, the app says they can be found in the postfach, but it's empty. Full of bugs, how could you release that?
2 people found this review helpful
Did you find this helpful?
Deutsche Wohnen
January 24, 2023
Hallo, kontaktieren Sie uns bitte einmal über: feedbackapp@deutsche-wohnen.com, dann schauen wir gerne gemeinsam, wieso Sie Ihre Dokumente noch nicht bekommen haben. Vielen Dank.
Ruth Healy
January 12, 2023
Logging issues appears to be pointless, kundenservice do not reply or take any action. Really disappointing. Also is there a change language option on the cards for the next update? The level of German needed to navigate the app is too high :(
1 person found this review helpful
Did you find this helpful?
Deutsche Wohnen
January 24, 2023
Hallo, kontaktieren Sie uns bitte einmal über das Postfach feedbackapp@deutsche-wohnen.com, dann können wir gerne gemeinsam schauen, wie wir Ihnen helfen können. Vielen Dank.

What's new

Wir erweitern den digitalen Service und bieten allen Nutzern mit gekündigten Verträgen neue Features in der App. Ab sofort steht eine übersichtliche Checkliste zur Verfügung, die mit vielen Funktionen bei allen Aufgaben rund um den Auszug behilflich ist. Nach Vertragsende bietet die App nun weiterhin Zugang zu den wichtigsten Vertragsdaten und dem Postfach.
Außerdem wird das Mietkonto aktualisiert, die Stabilität verbessert und Fehler behoben.

Viel Spaß mit der App,
Ihr Kundenservice