Post & DHL

Deutsche Post DHL

Contains ads

About this app

With the free Post & DHL app, the most important postal and parcel services are at your fingertips anytime, anywhere on your smartphone or tablet – from purchasing postage stamps or parcel stamps to consignment tracking. As a registered customer, you also benefit from other advantages.

PURSUE
• Shipment tracking including barcode scanner
• All shipments at a glance including delivery time and detailed information
• Book all available delivery options for a shipment
• Letter notification: Free notification of the letters that will be delivered shortly, including a photo of the envelope and push notification
• Also display the shipment status for letters (e.g. registered mail or priority mail) and Warenpost
• Scan matrix codes on stamps before sending and use basic shipment tracking for letters
• Find out more information about the stamp and the motif after the scan
• Store and manage up to 10 shipments
• Push notifications about the current status of the shipment and new letter announcements
• DHL Live-Tracking: track shipments in real time on a map including countdown and delivery time window

Additionally for logged in users:
• Store and manage up to 100 shipments
• Automatic display of many packages with postal number
• Digital notification of delivery to a desired location, to a neighbor or to a branch
• DHL Live-Tracking: On the morning of delivery, you will receive a parcel notification by email and/or push message stating the 90-minute delivery time window and, for many shipments, an additional notification approx. 15 minutes before delivery

TO SHIP
• Purchase of postage for small parcels and parcels within Germany, the EU and the world
• Booking function for pick-up orders
• Access to local and online address book to select recipient and sender addresses
• Combine shipping labels in steps of 10 as required to create a savings set and save up to 20% on shipping costs
• Payment function via PayPal, credit card or direct debit
• Display of a QR code for free printing of the mobile parcel stamp in branches, at Packstations or with the deliverer
• Display of the parcel stamp as a PDF for printing or forwarding as an e-mail
• Cancellation function for purchased shopping carts
• Display of the shopping carts of the last 30 days
• Request postage for postcards, standard letters, compact letters and large letters in the app, pay online and use it immediately as a mobile postage stamp or online stamp
• Use the postage advisor to determine the appropriate postage

Additionally for logged in users:
• Synchronization of the DHL Online Franking shopping carts for the last 30 days
• Save your favorites in your DHL customer account

LOCATIONS
• Packstations, Paketboxes & branches and Paketshop search including information on opening times, offers and distance
• Results as comfortable map & detailed list view
• GPS-assisted search or manual entry possible

PACKING STATION
• Details on Packstation shipments (incl. pick-up code)
• Operate app-controlled packing stations via app without a screen
• Display of the location or address where the package is ready for collection
• Be informed by push as soon as your package is ready for collection at the branch or Packstation
• One-time activation of the area with an activation code via SMS and additional device activation, e.g. by scanning the customer card or an activation code by letter.

MORE
• Display of your user data
• DHL customer account:
o Manage your settings for receiving parcels and letters and receive your parcels flexibly, e.g. at the packing station
o By participating in the bonus program, you collect valuable points that you can redeem for postage and shopping vouchers when shipping via online franking and when receiving parcels
• Configure push notifications
• Help, Services & Info: FAQs, customer service contact (telephone, Facebook, Twitter or service chat) and other information

Ratings and reviews

App is a painful process to set up. But once it has veen set up, it won't let me login because my "details are wrong". I reset the password, received the link to my email, of course it doesn't log me in after I did the password reset > "details are wrong"... How can they be wrong when I just reset the password and used the same email?! Get it together!!!

While the functions of the app seem great overall, I have to enter my login data for DHL way too often, for example every time I want to get a barcode to receive a parcel from a Packstation. This has to be changed, the app is more annoying than my banking app, I've never seen an app asking me for login data this often. At least let us use a fingerprint instead of a password if it is really necessary.

I got a link to track my order. The app got recognized as a way to open which is Greta but them it tries to load and starts with a Loop. It opens the app forever. Can't go on home screen or settings. Google assistant also gets blocked. Every touch in the screen makes it load again. Returning also reopens a new session. Only thing helping is restating the phone. Took about 5% battery within 5 minutes. Truly awful