Meine energie-BKK
10K+
Downloads
Everyone
info
About this app
Welcome to the online service for your pocket!
With the Meine energie-BKK app, you can handle your requests easily, securely, and on the go. Whether submitting invoices and certificates, reporting a change of address, or ordering a new health insurance card – everything works quickly, paperlessly, and accessibly – anytime, anywhere.
Your benefits at a glance:
• Easily scan and send documents
• Print replacement certificates for doctors yourself or submit them via QR code
• Download certificates for employers or international health insurance certificates
• Manage single-use forms digitally
• Maintain personal data such as address or bank details directly in the app
• Use 24/7 video consultations
• Handle matters for family-insured children directly in the app
• Contact us via callback service, chat, phone, or email
Secure and convenient:
The app is your personal key for secure login to the online service – with two-factor authentication and state-of-the-art encryption methods. After registering, you can easily log in using your fingerprint or facial recognition.
Who can use the app?
• All insured individuals aged 16 and over with a health insurance card and a current smartphone (Android 10 or higher).
Additionally:
• The smartphone must be protected with a screen lock (e.g., fingerprint or facial recognition).
• Chrome must be set as the default browser.
• The device must not be rooted.
• No custom ROMs may be installed.
Note: We deliberately chose the age restriction of 16 because identity verification via ID card is required to set up the online service. Our younger insured individuals can, of course, use the online service through their parents.
How to set up your new online service app:
To use the online service, you must register once. Download your new app and complete the registration process.
If you already use the "My energie-BKK ePA" app, simply log in with your existing user credentials. If you are creating a user account for the first time, please follow our step-by-step instructions:
https://www.energie-bkk.de/downloads/10405.pdf
If you have any questions about registration, we are happy to assist you personally:
By email: energie-bkk@epa-vhd.de
By phone via our service hotline: +49 511 27071 507
Our promise:
We are continuously developing the app in accordance with legal requirements and based on your feedback!
With the Meine energie-BKK app, you can handle your requests easily, securely, and on the go. Whether submitting invoices and certificates, reporting a change of address, or ordering a new health insurance card – everything works quickly, paperlessly, and accessibly – anytime, anywhere.
Your benefits at a glance:
• Easily scan and send documents
• Print replacement certificates for doctors yourself or submit them via QR code
• Download certificates for employers or international health insurance certificates
• Manage single-use forms digitally
• Maintain personal data such as address or bank details directly in the app
• Use 24/7 video consultations
• Handle matters for family-insured children directly in the app
• Contact us via callback service, chat, phone, or email
Secure and convenient:
The app is your personal key for secure login to the online service – with two-factor authentication and state-of-the-art encryption methods. After registering, you can easily log in using your fingerprint or facial recognition.
Who can use the app?
• All insured individuals aged 16 and over with a health insurance card and a current smartphone (Android 10 or higher).
Additionally:
• The smartphone must be protected with a screen lock (e.g., fingerprint or facial recognition).
• Chrome must be set as the default browser.
• The device must not be rooted.
• No custom ROMs may be installed.
Note: We deliberately chose the age restriction of 16 because identity verification via ID card is required to set up the online service. Our younger insured individuals can, of course, use the online service through their parents.
How to set up your new online service app:
To use the online service, you must register once. Download your new app and complete the registration process.
If you already use the "My energie-BKK ePA" app, simply log in with your existing user credentials. If you are creating a user account for the first time, please follow our step-by-step instructions:
https://www.energie-bkk.de/downloads/10405.pdf
If you have any questions about registration, we are happy to assist you personally:
By email: energie-bkk@epa-vhd.de
By phone via our service hotline: +49 511 27071 507
Our promise:
We are continuously developing the app in accordance with legal requirements and based on your feedback!
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted
App support
phone
Phone number
+4951191110911
About the developer
energie-BKK
digital@energie-bkk.de
Oldenburger Allee 24
30659 Hannover
Germany
+49 511 91110988