Homematic IP

13.1K reviews
Content rating
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About this app

The constantly growing product range of Homematic IP includes devices for climate control, security, weather, light and shutter control applications as well as various accessory components. The climate control devices offer demand-based room-by-room control of radiators throughout the entire house, enabling users to save up to 30 % on their energy costs. And also floor heating systems can efficiently be controlled with Homematic IP products. No movement goes unnoticed with the security components. Users are informed whenever windows and doors are opened. One look at the app is enough to find out that everything is all right at home. Comfort is enhanced with switching and dimming actuators for light control as well as products for automation of shutters and blinds. All Homematic IP devices for brand switches can be easily integrated into the design of existing switch series using our adapters.
For operation, a Homematic IP Access Point in connection with the Homematic IP app (no recurring costs) is required. Once installed, the system can be controlled comfortably via app, remote control or wall-mounted push-button. In addition, the combination of almost all devices and conditions of various application areas is possible. Therefore, the Homematic IP app offers pre-programmed functionalities as well as the configuration of individual automation rules. There are virtually no limits to the users’ creative leeway. Another benefit is offered by controlling the system using voice control services like Amazon Alexa and Google Assistant.
Single devices are configured by the Homematic IP cloud service, which is run exclusively on servers located in Germany and therefore complies with European and German data protection guidelines. All data stored in the Homematic IP cloud is completely anonymous. However, it does not permit any conclusion about the user’s identity and the individual usage behaviour. Furthermore, all communication between the Access Point, cloud and app is encrypted. As neither during nor after installation of the app you will need to provide private data such as name, email address or mobile phone number, your anonymity is protected 100%.
Updated on
Dec 12, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

12.1K reviews
Rusty Jastram
December 15, 2023
meh. Not sure if the problems are app- or equipment-related, but sometimes there are inexplicable, long-term communication breaks between the thermostats and the app. Also, the temperature-setting sometimes just goes rogue. Customer service? They want nothing to do with the end user once the things are paid for. BTW, the manual DOES NOT address most issues. FAQs are sorely lacking. I won't throw it away because it just cost too much, but I won't be investing in Homematic anytime soon.
1 person found this review helpful
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Alan Gibson
December 21, 2023
Onboarding appears to be completely broken. I scan the qr code on my CCU3 and it says "incorrect device number". I enter it manually and it gives the same error. So in short, it's useless.
1 person found this review helpful
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November 20, 2023
The app is one of the worst things about this system. it looks as though it was designed by a developer with no aptitude for design. there is no way to delete a device and hence no way to delete a room. if I missed it,it's pretty well hidden. maddening
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What's new

General stability improvements and bug fixes