
A Google user
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We've been using the smartphone set-up at my car club for at least 2 years, and it works fantastic! I installed it myself in place of the card reader system we had been using. The door strikes from the card reader system were compatible, so we were up and running in just a few hours. Kisi's tech support is great, too!
10 people found this review helpful
Kisi Inc
November 21, 2019
Thank you so much for your review Mark!
Best
Daniel

A Google user
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Thank you for reaching out, I appreciate that. This is most certainly a setup issue but perhaps even more than that an individual phone issue, based on a uniform software program that might not fit all phones. My wife's phone for example works just fine she has a Samsung 7 Edge, I have an LG v20 and can only open the entry Gates. I need someone to open the doors for the pool or remember to take the key fob. I set up both phones, hers and mine. Many people I talk to have the same issue.
11 people found this review helpful
Kisi Inc
December 15, 2019
Hi Steve,
thanks for replying! I did some googling and found out that many users are complaining about NFC performance of the LG v20. You say it works for the Gates but not for the pool – what error message/indication are you getting? Perhaps we can help. Feel free to reach out to support@getkisi.com so we can help troubleshoot.
Best,
Carl

Lisa G.
This app sucks. It is so slow to update your location and I constantly have to click on the organization, click back, then click on it again to see the doors.
1 person found this review helpful
Hi Lisa, please reach out to support@getkisi.com. We cannot help you here - we don’t have your contact details.