The electronic patient record (ePA) from your LVM health insurance company offers you a secure and convenient way to manage your health data for life. Centralize your health data and share important information directly with your doctors.
The "LVM ePA" app is available free of charge. You log in using your digital identity.
The app can also be used to create your health ID, for example, for electronic prescriptions (e-prescriptions), without needing to use the ePA itself. This allows you to receive and conveniently redeem prescriptions digitally via the app from gematik GmbH – Gesellschaft für Telematikanwendungen der Gesundheitskarte mbH (gematik).
Features at a glance:
- Central document management: Secure storage of medical documents such as doctor's letters, diagnoses, and findings.
- Management of digital documents such as vaccination records and maternity records.
- Permissions for practices and facilities to access specific documents.
- Access settings for designated representatives.
- Connection to the national health portal with reliable information.
- Multi-device support: Can be used on multiple devices.
Recommended services to which we will redirect you in the app:
• organspende-register.de: Central electronic directory where you can document your decision for or against organ and tissue donation online. The Federal Institute for Drugs and Medical Devices (BfArM) is responsible for all content.
• gesund.bund.de: Official portal of the Federal Ministry of Health, offering you comprehensive and reliable information on numerous health topics. The Federal Ministry of Health is responsible for all content.
LVM Krankenversicherungs-AG is not liable for the content and accessibility of these websites.
Security and data protection:
The development and approval of the electronic patient record is subject to strict legal requirements, such as the GDPR. As LVM Krankenversicherungs-AG, the best possible protection of your health data is of utmost importance to us. Personal identification is required to ensure secure access. Therefore, we verify your identity using your ID card and PIN when setting up the "LVM-ePA" app on your smartphone.
Who can access my data?
With your smartphone and the "LVM-ePA" app, initially only you have access to your data.
Without your consent, no one can view your data – not even us as your private health insurer.
You control who can access your electronic patient record (ePA) and the documents it contains: You can grant permissions and thereby determine who can view information and upload documents. Furthermore, you can hide documents and document categories that are particularly private for you from authorized doctors and other healthcare providers.
Requirements for use:
- Private comprehensive health insurance or supplementary health insurance with LVM Health Insurance.
- Health insurance number (KVNR).
- Android 14.0+ with NFC
- Children under 16 years of age who are covered under your policy cannot currently use the LVM-ePA.
Help and Contact:
Further information is available at www.lvm.de. Customer service: Mon-Fri 8:00 a.m. - 6:00 p.m. at +49 251 702-4221 or it-kundensupport@lvm.de.
Note:
The "LVM-ePA" app is continuously being developed to provide you with additional functions in accordance with gematik's specifications.
Electronic patient record