Mein E.ON

E.ON Digital Technology GmbH

About this app

The most important My E.ON services in this app from the service provider E.ON Energie Deutschland GmbH ©

With our free My E.ON app, you can easily manage your contract-related issues yourself – whether at home or on the go:

• Record your electricity and/or natural gas meter readings at any time and keep track of your consumption – use the photo function to prevent typos
• Easily adjust your monthly payment to your consumption

• With our online communication, you receive all your bills and contract documents conveniently and paperlessly in your inbox and can download them yourself if needed

• You can also adjust your bank details, update your personal information, and view your contract details at any time

• If you have any further questions or concerns, our chatbot Anna and our LiveChat team are happy to help

• As a My E.ON user, you also benefit from our rewards program with attractive offers and discounts

Further advantages of the My E.ON app:

• Easy and permanent login via Touch ID and Face ID (provided your smartphone supports this functionality)

You are already in Registered with My E.ON:

To use the app, log in as usual with your My E.ON login details.

Not yet registered with My E.ON:
Register with your contract account and the registration code at www.eon.de/registrieren. If you don't yet have the registration code, you can request it online on the same page. If you are not yet an E.ON customer, registration is unfortunately not possible.

Note on the award:

In 2024, ServiceValue GmbH, in cooperation with Focus Money, conducted an online survey on the most customer-friendly apps. The study of the 605 selected apps is based on 97,592 user responses. My E.ON achieved first place in the energy supplier category. The comprehensive study results can be viewed online at the following link: https://servicevalue.de/ranking/apps-von-nutzern-empfohlen/

In 2025, DEUTSCHLAND TEST, in cooperation with Focus Money, conducted an online survey on German customer service. The study, conducted in 56 cities, is based on 247,053 customer reviews. E.ON achieved first place among energy providers. The comprehensive study results can be found in issue 42/2025 of FOCUS-MONEY, pages 66ff, or at the following link:

https://deutschlandtest.de/rankings/der-grosse-service-check

Ratings and reviews

I am having real problems opening my E.on portal. My password is no longer accepted and it doesn't allow me to change it. I have reported this problem several times and they still keep sending me information there. And still write to me to pay an extra charge (Manung). This is really annoying.

I can log in to the Mein E.ON app, but after logging in, it asks for my Postleitzahl and Ort (new customer). Even after I enter them correctly, the “Senden” button stays grey and can’t be clicked. I’ve tried reinstalling and updating the app, but the issue remains. Please check if this is a known bug or advise how to proceed.

There's no much to do in the app. Screenshot is also not possible so when you send them meter reading thru the app you can't proof what did you send them. Probably can save you time when you want to reach them and that is something that you'll definitely need.

What’s new

- Optimierungen für bessere Leistung und Stabilität
- Sicherstellung der Kompatibilität mit neuen Betriebssystemen und Geräten
- Verbesserung der Wartbarkeit für Entwicklung zukünftiger Funktionen