Mein E.ON

E.ON Digital Technology GmbH

About this app

The most important My E.ON services in this app from the service provider E.ON Energie Deutschland GmbH ©

With our free My E.ON app, you can easily manage your contract-related issues yourself – whether at home or on the go:

• Record your electricity and/or natural gas meter readings at any time and keep track of your consumption – use the photo function to prevent typos
• Easily adjust your monthly payment to your consumption

• With our online communication, you receive all your bills and contract documents conveniently and paperlessly in your inbox and can download them yourself if needed

• You can also adjust your bank details, update your personal information, and view your contract details at any time

• If you have any further questions or concerns, our chatbot Anna and our LiveChat team are happy to help

• As a My E.ON user, you also benefit from our rewards program with attractive offers and discounts

Further advantages of the My E.ON app:

• Easy and permanent login via Touch ID and Face ID (provided your smartphone supports this functionality)

You are already in Registered with My E.ON:

To use the app, log in as usual with your My E.ON login details.

Not yet registered with My E.ON:
Register with your contract account and the registration code at www.eon.de/registrieren. If you don't yet have the registration code, you can request it online on the same page. If you are not yet an E.ON customer, registration is unfortunately not possible.

Note on the award:

In 2024, ServiceValue GmbH, in cooperation with Focus Money, conducted an online survey on the most customer-friendly apps. The study of the 605 selected apps is based on 97,592 user responses. My E.ON achieved first place in the energy supplier category. The comprehensive study results can be viewed online at the following link: https://servicevalue.de/ranking/apps-von-nutzern-empfohlen/

In 2025, DEUTSCHLAND TEST, in cooperation with Focus Money, conducted an online survey on German customer service. The study, conducted in 56 cities, is based on 247,053 customer reviews. E.ON achieved first place among energy providers. The comprehensive study results can be found in issue 42/2025 of FOCUS-MONEY, pages 66ff, or at the following link:

https://deutschlandtest.de/rankings/der-grosse-service-check

Over the past 12 months, ServiceValue GmbH, in cooperation with the Süddeutsche Zeitung, conducted an online survey on mobile apps. A total of 655 apps from 59 categories were examined. Mein E.ON achieved second place in the energy provider category. The comprehensive study results can be viewed online at the following links:

https://servicevalue.de/ranking/apps-mit-mehrwert/ and https://servicevalue.de/rankings/energieversorger-27/

Ratings and reviews

I can log in to the Mein E.ON app, but after logging in, it asks for my Postleitzahl and Ort (new customer). Even after I enter them correctly, the “Senden” button stays grey and can’t be clicked. I’ve tried reinstalling and updating the app, but the issue remains. Please check if this is a known bug or advise how to proceed.

app doesn't allow me to use the Gemini screen translation. the screen goes black once I activate it, I have to use a second phone to be able to take pictures of the screen and translate it edit: it's working now, following the developers instruction. changed my review. thanks! Danke Schoen

no language selection other than German. It's also impossible to select text to copy or screenshot it to translate elsewhere. Yes I know my German should be better but this makes it unusable.

What’s new

- Optimierungen für bessere Leistung und Stabilität
- Sicherstellung der Kompatibilität mit neuen Betriebssystemen und Geräten
- Verbesserung der Wartbarkeit für Entwicklung zukünftiger Funktionen