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About this app

ottonova Krankenversicherung AG is Germany's first fully digital private health insurance. With the ottonova app you can always get in direct contact with your insurance and you get your bills reimbursed quickly and easily – without any paperwork.

As an ottonova policyholder you find your individual profile in the app and can get started right away. Not yet insured with ottonova? Take a look around the ottonova app and find out more about us. You can easily sign up via our website.

The ottonova app provides these services for our clients:

- Get help and answers to questions about your health and your insurance through the chat
- Get vouchers for access to medical advice or research treatment methods, surgeries, clinics and pharmacies with the help of our Agents

- Have a video consultation with a doctor from our Swiss partner eedoctors
- Avoid spending time in waiting rooms and get a first diagnosis at home

- Track important events such as doctor's appointments and related documents
- Access your personal health timeline at any time

- All available and future health checkups are clearly displayed
- Never miss any important preventive medical examination again and stay healthy longer

- Upload invoices, certificates and medical documents to the app using a photo scan and submit them digitally
- Enjoy quick invoice processing and service settlements

All your data in the ottonova app are of course subject to the strict guidelines of the GDPR. More about this: ottonova.de/datenschutz#App
Updated on
Jul 25, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
Data can’t be deleted

What's new

- We added these improvements for you in the latest version:
- We now show you if our chat service is available before you post a message
- We have introduced a FAQ section where you can find answers to the most frequently asked questions
- We have improved the success message after a successful document upload
We are looking forward to your feedback, feel free to write us at any time at feedback@ottonova.app