Sennheiser MobileConnect

326 reviews
Content rating
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About this app

This app is part of a WiFi audio streaming system for live events.
It enables barrier-free listening anywhere in the room, for example in universities or at multilingual conferences.
The new Audience Mic feature also allows it to be used as a microphone during Q&A sessions or discussions.

Exemplary Applications:
• Assistive Listening
• Q&A Sessions
• Live Translation
• Increased Focus

• Stream live audio over WiFi
• Use your phone as a talk-back microphone
• Adjust the app design to your preferences
• Sit where you want
• Increase your focus on the lecture
• Enjoy premium audio quality
• Use your own device instead of rental equipment
• Adjust the sound via Personal Hearing Assistant
• Browse the channel list or scan a QR code
• Connect your headphones, neck loop or preferred hearing aids
• Use VoiceOver as blind or low vision person

Made with love in Hamburg.

MobileConnect is a product of Sennheiser Streaming Technologies GmbH (SST).
Updated on
Jan 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity and App info and performance
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

314 reviews
Richard Hawthorne
May 30, 2023
I didn't understand why the product worked well one day, then didn't a couple of days later. I downloaded the update, (if there was one?) and reconnected. It was a hit and miss experience. I found the right combination and I don't have a clue what it is or was. They work perfectly and I enjoy the TWM2 immensely for its intended use. Excellent sound.
3 people found this review helpful
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Sennheiser electronic GmbH & Co KG
January 26, 2024
Dear Richard. MobileConnect is made for live audio streaming over WiFi. In case you are referring to Sennheiser headphones, then please use the Sennheiser Smart Connect app. Best regards.
Steven Myers
February 27, 2023
Everything seems to work right up until I click on the selected channel at my local theatre, the sound adjustment screen turns on but no sound. Could it be my hearing aids don't work with this system? I have Oticon Opn 1 hearing aids. They don't have bluetooth. Is that needed? Will this work with bluetooth earbuds? I can't seem to find an answer to my problem. Is there a place online I can test this out?
3 people found this review helpful
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Sennheiser electronic GmbH & Co KG
March 9, 2023
Hi Steven! The MobileConnect app will actually work with any audio device that is connected to your mobile, but for using your T-coil hearing aids, you would need to connect them to the device somehow. In this case we'd recommend using a wearable induction neck loop, then you could use your hearing aids but still sit anywhere you like. Best wishes!
Victoria L
July 29, 2020
Considering the earbuds are $300,you'd think the software would at least be smoother. It's not connecting yet its required by another Sennheiser set up program(at least the unclear instructions allude to that). With Jabra's top earbuds, you just connect and thats it! Their other individual programs make it VERY clear as to what they're for. SENNHEISER, YOU MIGHT WANT TO RESEARCH AND LOOK AT OTHER 5 STAR PROGRAMS AND TAKE A MAJOR HINT! The lousy programs will cause returns of YOUR OWN PRODUCTS!
75 people found this review helpful
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Sennheiser electronic GmbH & Co KG
August 14, 2020
Dear Victoria L, many thanks for your review, it helps us at improving our service! Sennheiser MobileConnect is an assistive listening solution for hearing impaired people that streams audio over WiFi. To control your Sennheiser Headphones please download the Sennheiser Smart Control app. Best wishes from Hamburg, your MobileConnect Team

What's new

You're next! Audience Mic can now be used with a new queue feature, informing app users and moderators about available speech requests.
You are a MobileConnect administrator? Check out our new audio settings and optimize your MobileConnect listening experience.