BLUE App

3.8
1.83K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The BLUE® App is your personal holiday planner at your TUI BLUE hotel – free of charge.
Get in the holiday mood for the best time of the year before your arrival and never miss an attractive offer again.
You will find in the BLUE® App:
• comprehensive information about the hotel, surrounding area and tips for the best local sights
• the daily activity programme
• an integrated digital pinboard - for exchanging and meeting up with other hotel guests
• inspiration for your next getaway, which can be easily booked via the app.

Our BLUE® App also offers you the possibility to book the following hotel services easily and conveniently via the app:
• services and extras 24/7
• table reservations in our à-la-carte-restaurants
• Reservations for our various activities such as fitness classes, tennis or for relaxing moments in our private daybeds
• Activities for our younger guests through our childcare programme
TUI BLUE. Hotels designed for you. Modern and high quality hotel experiences tailored to your individual needs. Look forward to numerous sports activities, a varied and creative cuisine and endless opportunities to gain new experiences and collect unforgettable memories.
__________

Accessibility information:
https://www.tui-blue.com/en/en/legal-information/website-accessibility/

ONLINE QUARREL SETTLEMENT ACCORDING TO ARTICLE 14 PARAGRAPHS 1 ODR-VO:
The European Commission provides a platform to the online quarrel settlement (OS) which you find under http://ec. europa. eu / consumers/odr/.

Find further information here:
https://www.tui-blue.com/en/en/legal-information/imprint/
Updated on
Dec 17, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, Messages, and Photos and videos
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
1.78K reviews
Vinnie Iuppa
December 25, 2025
I love your guys resort but this app is bad. It crashed a bunch of times, took forever to load the resort map (and you have to fully reload it each time you open it), contained information in seemingly arbitrary places, didn't contain all the information needed, and was completely useless when Wi-Fi went down for a bit. When you add in the fact that you have also removed any written information from the rooms, it just feels like a real waste.
9 people found this review helpful
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TUI AG
January 6, 2026
Hello Vinnie Iuppa! Thank you for your feedback about our resort and the app issues you experienced. We're sorry to hear about the crashes, loading problems, and offline limitations. Your detailed feedback is valuable for our improvement efforts. We appreciate your patience and will work to enhance the app experience.
Michael Winger
September 12, 2024
Tui Blue = great resorts. The app however, needs some work. When booking a massage, the app crashes everytime. Also, no pricing in the app nor explanations about what massage services are available is dumb When reserving a table for dinner, the app doesn't let you book for the same day, only future days. This is especially a problem when trying to book for the day you arrive
126 people found this review helpful
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TUI AG
October 2, 2024
Hi Michael, thanks for getting in touch and for your constructive feedback. We apologize that you had this technical problem. We would like to fix this issue as quickly as we can. Please to let us know the hotel you stayed at via: tui-blue@tui.com. We would appreciate it! Thank you!
Kevin B
December 10, 2025
Pretty useless... Why is there a need for an app when the same data could be as easily viewed in the web? Additionally, any bookings that could be done via the app have been removed, so there is really nothing left anymore. Also, when looking at the 5 star reviews, they really sound a lot like tui employees having to write good reviews...
3 people found this review helpful
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TUI AG
December 11, 2025
Hi Kevin B! Thank you for your feedback. We're sorry the app didn't meet your expectations. We understand your concerns about functionality and booking options. Please email tui-blue@tui.com with specific issues so we can address them and improve our service.

What’s new

- Bugfixes and stability