
Michael Winger
Tui Blue = great resorts. The app however, needs some work. When booking a massage, the app crashes everytime. Also, no pricing in the app nor explanations about what massage services are available is dumb When reserving a table for dinner, the app doesn't let you book for the same day, only future days. This is especially a problem when trying to book for the day you arrive
126 people found this review helpful
Hi Michael, thanks for getting in touch and for your constructive feedback. We apologize that you had this technical problem. We would like to fix this issue as quickly as we can. Please to let us know the hotel you stayed at via: tui-blue@tui.com. We would appreciate it! Thank you!

Catherine Atkinson
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since the new upgrade unable to get Makadi Gardens information up..even after clicking on the middle icon and entering the hotel name..comes up with error unable to access! the app worked perfectly prior to this. please get it sorted as I have 2 holidays booked for this particular hotel! thank you for the quick reply, I have uninstalled and reinstalled the app I can click on any other hotels and vue their information but still Makadi Gardens shows error in small font!!!
9 people found this review helpful
Dear Catherine, thanks for taking the time to write us! The issue has been resolved some time ago, please hard close your app and reopen it. The TUI BLUE Makadi Gardens will show in the 'My hotels' list again. If you have further questions or comments feel free to write us at tui-blue@tui.com. Thanks!

Kevin B
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Pretty useless... Why is there a need for an app when the same data could be as easily viewed in the web? Additionally, any bookings that could be done via the app have been removed, so there is really nothing left anymore. Also, when looking at the 5 star reviews, they really sound a lot like tui employees having to write good reviews...
4 people found this review helpful
Hi Kevin B! Thank you for your feedback. We're sorry the app didn't meet your expectations. We understand your concerns about functionality and booking options. Please email tui-blue@tui.com with specific issues so we can address them and improve our service.