BLUE App

TUI Hotel Betriebsgesellschaft mbH

About this app

The BLUE® App is your personal holiday planner at your TUI BLUE hotel – free of charge.
Get in the holiday mood for the best time of the year before your arrival and never miss an attractive offer again.
You will find in the BLUE® App:
• comprehensive information about the hotel, surrounding area and tips for the best local sights
• the daily activity programme
• an integrated digital pinboard - for exchanging and meeting up with other hotel guests
• inspiration for your next getaway, which can be easily booked via the app.

Our BLUE® App also offers you the possibility to book the following hotel services easily and conveniently via the app:
• services and extras 24/7
• table reservations in our à-la-carte-restaurants
• Reservations for our various activities such as fitness classes, tennis or for relaxing moments in our private daybeds
• Activities for our younger guests through our childcare programme
TUI BLUE. Hotels designed for you. Modern and high quality hotel experiences tailored to your individual needs. Look forward to numerous sports activities, a varied and creative cuisine and endless opportunities to gain new experiences and collect unforgettable memories.
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Accessibility information:
https://www.tui-blue.com/en/en/legal-information/website-accessibility/

ONLINE QUARREL SETTLEMENT ACCORDING TO ARTICLE 14 PARAGRAPHS 1 ODR-VO:
The European Commission provides a platform to the online quarrel settlement (OS) which you find under http://ec. europa. eu / consumers/odr/.

Find further information here:
https://www.tui-blue.com/en/en/legal-information/imprint/

Ratings and reviews

Tui Blue = great resorts. The app however, needs some work. When booking a massage, the app crashes everytime. Also, no pricing in the app nor explanations about what massage services are available is dumb When reserving a table for dinner, the app doesn't let you book for the same day, only future days. This is especially a problem when trying to book for the day you arrive

I love your guys resort but this app is bad. It crashed a bunch of times, took forever to load the resort map (and you have to fully reload it each time you open it), contained information in seemingly arbitrary places, didn't contain all the information needed, and was completely useless when Wi-Fi went down for a bit. When you add in the fact that you have also removed any written information from the rooms, it just feels like a real waste.

It feels like the designer of this app designed it from behind a desk and had never used it while on holiday. Hard to navigate to bookings, they are hidden. Doesn't recognise the hotel from booking, you have to search for it separately. Doesn't recognise guests for the kids club from booking, with the registration flaky and too easy to lose all progress. Constantly forgets selected hotel. Sometimes doesn't even show our hotel in the search. Doesn't use profile or booking info to prefill app

What’s new

- Bugfixes and stability