vivida bkk

vivida bkk

About this app

The vivida bkk app is an exclusive offer for all vivida bkk customers. Our app offers many practical features for easy contact.

REGISTRATION

Registration is required before first use. The process takes approximately 10 minutes.
1. Install the vivida bkk app
2. Register with personal information
3. Confirm identity via:
• Online ID function (eID) via Nect – activate immediately online
or
• Receive an activation letter with a one-time password by mail and complete registration

Your advantage: Your sensitive data is optimally protected by our secure registration process.

FUNCTIONS

• My data: View and edit personal information such as address, contact, or bank details – also for co-insured family members

• Online mailbox: Send and receive messages securely, submit documents directly

• Sick note: Simply upload a photo of your certificate of incapacity for work (AU)

• Applications: Documents, e.g. Submit applications, e.g., for child sick pay, professional dental cleaning, medical aids, or exemption from co-payments.

• Bonus program: Select a bonus option, upload measures and documentation, and receive a reward in your account.

• eAU: View and manage electronic certificates of incapacity for work.

• Health card: Apply for a new eGK in case of loss, damage, or theft, and request a replacement certificate.

• Health data: Manage medication plans, checkups, and vaccinations.

• Consent center: Manage consents for advertising, service, and data usage.

• Security: Approve sensitive processes using two-factor authentication.

• Contact: Retrieve vivida bkk addresses and locations.

• Design: Dark mode for easy-on-the-eyes use.

FEEDBACK AND RATINGS

Do you have any suggestions or ideas for features you'd like to use? Then send us your feedback by email to [e-mail].
You are also welcome to use the rating options on this platform.

TECHNICAL REQUIREMENTS

- Existing membership with vivida bkk

DATA PROTECTION

Your sensitive data is protected by a secure login. The necessary identification during initial registration is ensured by sending an activation letter with a one-time password. This enables two-factor authentication (2FA verification).
After the one-time registration process, you can log in to the app using the PIN you assigned during registration or biometric data (Face ID or fingerprint).

ACCESSIBILITY

You can view the app's accessibility statement at www.vividabkk.de/barrierefreiheit-vividabkk-app.
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NEWS

Online mailbox – your messages and documents are now secure and convenient, directly in the app. Accessible at any time, compliant with data protection regulations, and legally binding.