flateXSecure
3.7star
1.55K reviews
100K+
Downloads
Everyone
info
About this app
With flateXSecure, you can securely and comfortably release your transactions without the iTANCard.
Your TAN you get with the app directly to your smartphone or tablet.
Important notifications will be displayed via push. Activate flateXSecure in addition to your iTANCard and decide in the future which process you would like to use.
Your TAN you get with the app directly to your smartphone or tablet.
Important notifications will be displayed via push. Activate flateXSecure in addition to your iTANCard and decide in the future which process you would like to use.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Ratings and reviews
3.7
1.52K reviews
Paulina Zebracka
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September 21, 2021
Horrible experience so far. Impossible to install. The pin that I set up on the platform doesn't work in the app or who knows what kind of pin are they asking for. QR scanning also not working. It askes me to choose between different variants but when I choose one nothing happens. Shame that degiro is out of the Austrian market and that they are offering such bad alternative. I'm switching to etoro as this app is useless
8 people found this review helpful
flatexDEGIRO AG
September 24, 2021
Bei der von Ihnen angesprochenen PIN wird Ihre Handy-PIN abgefragt. Danach werden Sie in die Einrichtungsstrecke gelotst. Informationen dazu finden Sie auf unserer Seite unter Service > flateXSecure TAN-Verfahren > "Wie nutze ich flateXSecure?". Über ein Update Ihrer Bewertung freuen wir uns zur gegebener Zeit. Mit besten Grüßen, Ihr flatex Team
Markus Schreiber
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May 31, 2024
Doesn't work most of the time, since two weeks I am not able to access my account at all, because of "Verbindungsaufbau nicht möglich, IO Error". I really liked flatex but this secure app has too many issues
flatexDEGIRO AG
May 31, 2024
Geben Sie uns bitte Details zu Ihrem Anliegen und kommen auf unseren telefonischen Support zur Klärung zu. Ihre einwandfreie Handlungsfähigkeit ist uns sehr wichtig. Wir freuen uns auf Ihren Kontakt. Beste Grüße, Ihre Sandra vom flatex Team
A Google user
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December 1, 2019
I hate having to install an app for every company I deal with, but this app crashes as soon as I scan the QR code. Turns out my version of android is too old and there is no way for me to update it. Since Flatex offers no alternative, like a normal sms or mail, I either have to buy a new phone or not use flatex at all. I will not use Flatex then.
9 people found this review helpful
flatexDEGIRO AG
December 16, 2019
Hallo, es wird mind. Android 6.0 oder höher benötigt. Sollte der Scan nicht klappen haben Sie oben rechts über die 3 Punkte die Möglichkeit eine andere Scanmethode auszuwählen. Wir bitten Sie diesen Weg zu probieren.
What's new
Allgemeine Verbesserungen und Fehlerbehebungen.
