
ExoticWaffle
I'm really not liking the new update. The whole reason I liked the Normal loyalty program so much was that I didn't need to dig up a seperate card to show every time and I got my points just by paying with card. Well now that's gone and not only is it a pain to unlearn, it's so inconvenient! I recently made a big purchase at Normal, only to realize later on that I did not show my app, so I got no benefits out of it. Please rethink this format. Until then I'm reducing my Normal visits.
7 people found this review helpful

Sarah Brittan
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It's great, but I'd love to see a language option, so I can read it in English, to get the full experience.
Normal A/S
October 23, 2025
Thank you for your feedback - we will take this into consideration when working with our app :)