du

Name: du
Availability: InStock
Rating: 4.0786519050598145 (254748 reviews)
Author: EITC, du telecom UAE

EITC, du telecom UAE

4.1

255K reviews

Everyone

10M+

Downloads

Everyone

Learn more

About this app

Enjoy the easiest way to manage your accounts and services, with features customised just for you.

Get things done your way in just a few clicks on the du App:

- Check your consumption and balance
- Pay or recharge your line
- Pay or recharge for a friend
- Check for special offers
- Change your plan
- Purchase data and roaming add-ons
- Purchase our products
- Manage your accounts
- Get chat support
- Book an appointment to visit the nearest du store

We update our app regularly to always meet your needs so you can always get things done your way.

Enjoying our app? Rate us or write a review.

Updated on

Apr 30, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Location, Personal info and 5 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.1

252K reviews

Elbert Pamintuan

April 12, 2023

Customers service doesn't help much (i think not at all) and asking for high ratings by the end of the call without even solving the issue. They changed my postpaid plan without me knowing. and later i asked to return my plan which i did request many times. But they can't due to the plan im using for years(6) is only limited offer. but instead they offered me with the same fees but rubbish benefits. The worst part is that when you call they'll tell you to visit their shop and vice versa.

212 people found this review helpful

EITC, du telecom UAE

April 12, 2023

Hi, kindly forward your account number & the details to mobileapp.support@du.ae to check further. Thank you

Arc Gabriel Ocampo

April 21, 2026

I am getting pissed off by the fact that I can't even buy a data anymore in this app! Whenever I clicked the "buy bundle" to make a purchase it just keeps loading and nothing is really showing! before, I was still be able to buy but after some time since I don't buy often cause I don't go out that much and need a data, now that I need it; it's not working properly! I've done all the recommended to fix this, such as: Restart the app, Uninstall the app, Clear cache. It's not helping at all!

5 people found this review helpful

EITC, du telecom UAE

April 21, 2026

Thank you for downloading our app. We'd love to help you with this issue. We advise you to remove the App then reinstall the latest version from the store, also make sure to update your device’s software too after clearing the cache, then try again to login with UAE Pass option or created username & password initially to get the full access. 💙

Khaled Reda

April 11, 2026

Highly unreliable, often things just don't work. Hidden issues (e. g., sometimes not all accounts shown unless logged in in a certain way). Well intentioned but confusing interface. Worst feature by far is the customer "support". Du has neglected the website log in (which hasn't worked for months) to force customers to use the app.

6 people found this review helpful

EITC, du telecom UAE

April 11, 2026

Kindly accept our apologies 🙏 We keep working hard to improve our services! Thanks for your feedback. 💙