Mobily App

3.6
280K reviews
Content rating
Everyone
10M+
Downloads
Content rating
Everyone
Learn more
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About this app

Take control of your Mobily products and services with the all-new Mobily App. Updated to include a modern, clean and highly intuitive look and feel, Mobily App streamlines your account management experience giving you fast access to all your important account info and more. With new features and improvements added regularly, you’ll be able to do more than ever before.

Our great new features include:

•Payments & Recharges Made Easy - Pay your bills and recharge easily using a variety of debit and credit cards through our smart and secure app.

•Shopping on Demand - Get the latest smartphone, new line, sim, or fiber delivered right to you.

•Simple Subscriptions - Find the best and latest offers on packages, services, and add-ons and quickly subscribe/unsubscribe with one click.

•Delightfully Helpful Support - Talk to a real human through our social media support channels and sit back and relax whilst we take care of all your communication needs.

•All Your Lines in One Place - Manage all your numbers under one account simply and securely.

And many more to come.
Updated on
Jun 18, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

3.5
278K reviews
Menaka Palawaththa
June 12, 2026
‘Unable to fetch data... please try again later’ is always appearing while loading. Sometimes money disappears after a top-up without any explanation. We then have to wait weeks to get the money credited back to the account, even after sending continuous emails. Since there are no proper controls in place, they seem to be operating in their own way. This is the worst mobile application I have ever used.
4 people found this review helpful
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Mobily
June 12, 2026
Dear Customer, We regret that your experience did not meet expectations and appreciate you sharing your feedback. For your privacy, kindly contact us at info@mobily.com.sa with your details so we can look into the matter and address it promptly. Mobily.. Ever Closer
Abdallah Mostapha (Shark)
May 29, 2026
Absolutely frustrating. The company forces us to manage 80% of our line services through the app, yet the app itself is completely broken. It barely works once out of twenty attempts. It constantly freezes, shows connection errors, and fails to load. For a major telecom provider, this level of app optimization is unacceptable. Please fix your servers and release a stable update for Android immediately!
8 people found this review helpful
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Mobily
May 29, 2026
Dear Customer, We regret that your experience did not meet expectations and appreciate you sharing your feedback. For your privacy, kindly contact us at info@mobily.com.sa with your details so we can look into the matter and address it promptly. Mobily.. Ever Closer
Hoor
May 19, 2026
Straight out awful. The app takes forever to load, and when it does it says there's an "internet error" and to try again later, when it FINALLY manages to log in after a countless amount of attempts, it wouldn't let me add a card or use a pre-existing one from before to charge credit and get my necessity. It had gotten to a point where it was completely unusable, I had to use an iOS device except it worked almost instantly. FIX THIS APP ON ANDROID, OPTIMIZATION SHOULDN'T BE EXCLUSIVE TO IOS.
13 people found this review helpful
Did you find this helpful?
Mobily
May 19, 2026
Dear Customer, We regret that your experience did not meet expectations and appreciate you sharing your feedback. For your privacy, kindly contact us at info@mobily.com.sa with your details so we can look into the matter and address it promptly. Mobily.. Ever Closer

What’s new

The Mobily app has been refreshed with a brand-new look inspired by our new identity, designed to bring you a smoother, more intuitive experience.

This release includes UI enhancements, faster performance, and overall improvements across the app.

Mobily .. Ever Closer
Content rating
Everyone
Learn more

App support

About the developer
ETIHAD ETISALAT COMPANY
E-sales@mobily.com.sa
3rd Floor,Mobily C1 Alyabis Building,Al Olaya St,P.O. Box 9979 St No. 92, from King Fahd Branch Rd Riyadh 11423 Saudi Arabia
+966 54 354 8888

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