It's getting lousy from time to time. I've made the payment through the app. Clearly my money has been deducted but DIDN'T receive any confirmation email. There's NO trace in the booking history too. So how am I supposed to get the refund if I DIDN'T even have any proof? Owh ya.. called for your customer service. No one pick up for 2 consecutive days. Good job..
is an lousy app. I had booked a bus trip to genting on Jun/17,the gd thing is Easybook email me about the change of arrival point but not the departure point on returning bk to sg, n therefore my family n I went to the wrong terminal at Awana instead of first world hotel.
The 3rd time i make payments using this app using maybank2u, but they did not send me any tickets to my emails. Refund also very slow. Improve your lousy payment service👎👎👎
I have never submitted an app review before. But the incredibly poor professional ethics of easybook is horrible. 1: YOU WILL NOT GET YOUR TICKET AUTOMATICALLY AFTER BOOKING FROM THIS APP. After payment is deducted, your invoice is not sent to you. 2: Their site is not HTTPS encrypted.. this means any passwords that you sent over the internet can be intercepted by network sniffers. 3: After realising point 2, you cannot change your password or delete your account. There is no option to do that.
I purchased bus 4A seat (single) online. On that day been arrange to 5B (double side) which is no match my purchased order. Very very disappointed!!!
One of the best app but note that Easybook is very unreliable. Their response for coach that sends passengers to wrong destination and for times where coach drivers sleep with door open at isolated car parks is that "Easybook responsibility does not include maintaining the quality of buses, staff behavior and punctuality". So if you book a coach to Genting but the coach stops at TBS (140KM away), Easybook does not take responsibility.
- Bug fixes
- Enhance functionality
- Add in promo notification functionality
Best app for PNR Status, Train Status, Indian Rail info & Online Travel Bookings
PO Quick Eka is a transportation services company serving the mode of transportation Bus