I bought a train ticket. But why no ticket confirmation sent to my email? How am i suppose to check in if no ticket? Pls upgrade your apps. I thought the apps will b more convenience to buy ticket but i was wrong.😑 Should buy through the ktm website directly..more easy n fast.
One of the best app but note that Easybook is very unreliable. Their response for coach that sends passengers to wrong destination and for times where coach drivers sleep with door open at isolated car parks is that "Easybook responsibility does not include maintaining the quality of buses, staff behavior and punctuality". So if you book a coach to Genting but the coach stops at TBS (140KM away), Easybook does not take responsibility.
Why do we have to contact the customer service to get the itenary?? It defeats the purpose of a mobile app.
Pick up your phone lah .. how many time i need to call your customer service and nobody is answering my phone call? How to settle, report to KPDNKK and police or what?
How come I give all the payment I cannot get my receipt or booking number. How can I get it!!!! How come like that.
They have the gall to change buses after you have paid for an Exec Coach. And the replies to your comments are by robots!
- Bug fixes
- Enhance functionality
- Add in promo notification functionality