Magdalena M
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misleading images and prices. Often ordered products which look nothing like the photo. Customer service wants to substitute for products I didn't even order or which are in no way similar and often more expensive to what I ordered initially. I get multiple calls to tell them about substitutes as the app has products which are not even available. They send me bags which arrive half empty and charge each time. It is impossible to reason with their support. Positive reviews ARE not real.
9 people found this review helpful
Zuper Market Inc
November 21, 2023
Hola que tal Magdalena. Nos complace comunicarte que hemos actualizado nuestro aplicativo con nuevas funciones y una mejor calidad de servicio con ello, sin mencionar un asesoramiento de primera mano. Te recomendamos darle un vistazo nuevamente y que disfrutes de más tiempo para ti.
Jessy Ochoa
It's a okay app with many bugs. It would be great to upgrade the UI since it has many errors and things that doesn't make sense. It would also be good to have the option to see where is the person who's delivering the goods so we can prepare and wait for them to receive the product.
2 people found this review helpful
Zuper Market Inc
November 10, 2023
Hola Jessy, es un gusto para nosotros saludarte. Nos complace comunicarte que hemos actualizado nuestro aplicativo con nuevas funciones, una mejor calidad de servicio y un asesoramiento de primera mano entre otras funciones. Te recomendamos darle un vistazo nuevamente y que disfrutes de más tiempo para ti.
A Google user
Got the wrong items. Didn't get all the items. Got the wrong quantity of items. It took 5 days to get about $160 yet we ordered $265. I even got a call from the shopper to ask me if he could he replace the peanut butter brand (I said yes just not chrunchy) yet we didn't get any peunut butter at all. Finally, they don't refund the difference so now we are forced to order another $115 in credit. Way too many headaches no up side. We'll place another to get our $115 and be done with this junk.
30 people found this review helpful