Tayseer Ayad
This low rating is only for the app, otherwise the bank team and services are really great. The App mostly doesn't work for payment functions if out of business hours in Egypt, moreover, both of the App and online banking doesn't open due to a pup up message that we must update the token app. Despite the token app is updated, this message keeps on displaying so you can't access to your account and no option to close or hide this message, you will just be automatically logged out.
1 person found this review helpful
Mervat AbuElkheir
- Flag inappropriate
- Show review history
This app was working fine until the developer(s) decided to do two things: link its security to the OTP app, and decouple the account semantics from the OTP app! Reset/reactivate the account on this app and you will have to reset/reactivate the OTP app, although both are the same account and the security element is what is different. OTP app completely ruined the UX for this app and there is no seamless integration between both apps.
Saeed Farag
I can't use the app after the last update, the green message of token updating prevents me of using the app, even after updating the token app it's still not working, it's asking for login over and over and stuck with the green update message!!! Very bad experience, I hope to roll back to the previous version please
10 people found this review helpful