3.2
13.9K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Cl @ ve PIN is a system to identify you electronically in relations with Public Administrations. It is based on the use of a code that can be personalized by the user and a PIN communicated to the phone through the Cl @ ve PIN mobile application or with an SMS message.

If you are registered in Cl @ ve, you can activate this device with your DNI / NIE by means of an activation code that will be sent to the telephone number associated with Cl @ ve. Once the device has been activated, each time you access a management through the browser or a mobile application integrated with Cl @ ve PIN, you will be sent a PIN that you can view easily and quickly through this mobile application. .
Each PIN is for single use, is valid for 10 minutes and is for personal and non-transferable use.
If you are not registered in Cl @ ve, you can register:

1) From this mobile application: when you try to activate the device with your DNI / NIE, the mobile application will offer you all the options to register in Cl @ ve.

2) From the following link: https://sede.agenciatributaria.gob.es/Sede/identificacion-digital/clave/gestiones-clave.html

You can access the accessibility statement in the mobile application itself and at https://sede.agenciatributaria.gob.es/Sede/accesibilidadAppClave.shtml
Updated on
Jan 13, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted
3.2
13.9K reviews
Lhiz Meng
January 12, 2023
I only needed the app for govt and tax purposes. It doesn't function properly since the last update... It doesn't work well using NIE. It always display ERROR try again later. It says my NIE is expired when in fact it is not.
16 people found this review helpful
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Agencia Estatal de Administración Tributaria
November 21, 2018
Gracias por su comentario, ¿podría escribirnos al correo de soporte con los datos de su dispositivo y el error que tiene para buscar alguna solución? soporteapp@correo.aeat.es
Nicoleta Mazarache
January 17, 2023
Extremely poor ux. To obtain a simple PIN , you have to do 4-5 useless steps
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Agencia Estatal de Administración Tributaria
January 18, 2023
Gracias por su comentario. Si tiene alguna consulta o error con la aplicación, ¿podría escribirnos al correo de soporte con los datos de su dispositivo y el error o consulta que tiene para buscar alguna solución? soporteapp@correo.aeat.es
A Google user
August 16, 2019
I have NIE and connecting worked. How? At first, I got the same error as the others mentioned because I didn't read all the instructions they provide. If you have NIE, you need to start the support number with C and the number on the back of the NIE IF the number has 8 numbers. IF the number has less than 8, then you need to add as many zeros as necessary after the first C to make up 8 numbers. Example: IF support number on the NIE is 12345678, then you need to introduce C12345678. IF support number on the NIE is 1234567, then you need to introduce C01234567. Suggestion for the developers/designers of the app: add this instruction in a more obvious and clearer way... I tried 3-4 times looking at the instructions until I decided to read everything in the instructions. The steps should be in your face and easy to find/follow. The website has the same problem when introducing the support number, the instructions are way to much in the right side of the screen and if you have a small window, you don't even see them, you only see the number on the NIE highlighted and that's what you put in the box and then you have the error...
81 people found this review helpful
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