NissanConnect Services

1.6
18.6K reviews
500K+
Downloads
Content rating
Everyone
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About this app

The NissanConnect Services app redefines your relationship with your Nissan by allowing you to connect & control your car with your smartphone.

LIST OF COMPATIBLE MODELS BY PRODUCTION:
-Nissan X-Trail from September 2022
-Nissan ARIYA from July 2022
-Nissan Qashqai from July 2021
-Nissan LEAF from May 2019
-Nissan Navara from July 2019
-Nissan Juke from November 2019
-Nissan Townstar EV from September 2022
-Nissan Townstar from November 2022
-Nissan Primastar from November 2023

Find your production month and year in your registration documents.
Create an account and connect directly from the app to discover all the features.
Activation of services is made a lot easier and directly through the app allowing you to add and activate all services & features.

With the NissanConnect Services app, you can*:

Bring your world to the one of your car:
- Connect laptops, tablets or smartphones to the In-Car WiFi hotspot
- Get information and control your car using your voice.
Drive quickly and easily to your destination:
- Get daily, monthly or yearly reports on your driving
- Plan your trip from your smartphone by sending an address to your car before your journey starts
- After you have parked, the app can locate your position and guide you through the last mile walking

Experience more comfort and convenience:
- Remotely control your horn & lights to always find where you parked
- Easily access Nissan Customer Support & Assistance

Get to your destination more safely and securely:
- Reach for assistance in case of any breakdown directly from your car
- Monitor the usage of your car by parametering alerts of its speed, area or time of driving

Manage the charge and battery level of your Nissan LEAF,ARIYA:
- Set the temperature of your car before starting your journey
- Access & check the battery level
- Start vehicle charging remotely

* The availability of features varies between models and/or grades. For more information, please contact your Nissan dealer or please visit our website ......
Updated on
Oct 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.6
18.3K reviews
K L Mac
October 25, 2024
Every time this app updates, I get the same thing: hanging! Clearing my cache makes no difference. Uninstalling and reinstalling makes no difference. I literally just try it daily until it suddenly works. This is the 3rd time now, so it seems to be 'a thing'. It's really frustrating as it's really useful when it loads and works - though it is slow and glitchy. I hope to god the people who made the app didn't also develop the computer in my Leaf!
Nissan Europe
October 28, 2024
Hi, we appreciate your feedback, and are sorry you're dissatisfied with the NissanConnect Services app. Nissan wants to ensure customers have the best service & experience possible. You may find the following resource useful: https://bit.ly/3sbFi41, and you can speak with our Customer Service team https://bit.ly/3xHPR2r
Kelvin Jones
November 1, 2024
Hardly works, never updates. shows vehicle is charging when it's actually unplugged, app is laggy, tried to refresh several times this morning, still showing as 60% and currently charging. when the actual mileage and charging status is different. app seems to work for a few weeks then stops and won't refresh.
Nissan Europe
August 26, 2024
Hi Kelvin, we're sorry to hear you are dissatisfied with the NissanConnect Services app. Nissan would like to provide our customers the best possible service & experience. Therefore, feel free to get in touch with the Nissan Customer Service team https://bit.ly/3xHPR2r or by phone 0330 123 1231 Monday to Friday 8am-8pm, Saturdays 8am-2pm.
Charlotte Fern
October 13, 2024
Thought I'd check what others were saying on here, as I'd assumed that my app was just playing up - evidently not! The two options I get are either the blank screen with the Nissan logo in the centre, or after a little while, I might get the login screen. Not that it actually allows me to login, that is. It just sits there thinking about it until it freezes. I'd do better staring at a screenshot... Car goes back in a matter of weeks, who knows, the app might have loaded by then. 🙃
10 people found this review helpful
Nissan Europe
October 14, 2024
Hi Charlotte, we're sorry to hear you are having issues with the NissanConnect Services app. Thank you for your feedback. Should you need further assistance, please get in touch with our Nissan Customer Service team https://bit.ly/3xHPR2r

App support

About the developer
NISSAN AUTOMOTIVE EUROPE
cmorgan-extern@nissan-europe.com
8 RUE JEAN-PIERRE TIMBAUD 78180 MONTIGNY-LE-BRETONNEUX France
+33 6 12 31 82 55

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