Maisa

Apotti

About this app

The Maisa mobile app brings public social care and health care services directly to your phone. You can now manage your and your family's health care and social care anywhere, anytime. Exchange messages with your care team, access your medical and social care records, view your test results and manage your appointments.

The Maisa portal allows you to
• ask for advice or ask to be contacted
• review and supplement your social care and health care information
• view tests results
• book and cancel appointments
• fill in questionnaires prior to your appointment
• upload self-monitoring results from apps such as Google Fit
• connect with a provider through a video appointment
• arrive yourself for a scheduled appointment using the Appointment Arrival feature. Please note that with your permission this feature may use your device’s location in the background.

The Maisa application is available in Finnish, Swedish and English. Maisa is used in the services of HUS Helsinki University Hospital, the city of Helsinki and in the services of Vantaa and Kerava wellbeing services counties as well as Kauniainen (as part of the Western Uusimaa wellbeing services county).

Ratings and reviews

Great way to get in touch with my care team and find all of my information. so much easier and more efficient than waiting on hold on the phone for ages to ask a simple question and my doctor can send me information when it's convenient for her. I don't have to remember what day or month I went for a visit or a test somewhere. It's all in one convenient place. Every Healthcare provider should use this system!

Update: The appointment booking is completely broken too. The app always says "No times found". Meanwhile, if I open the filters, it claims there are results, e.g. "View results (23)". When I tap the button, I get "No times found" once again. Language cannot be switched in the app settings on Android although it can be on an iPhone. I will update this review when this highly important feature has been implemented in the Android app as well.

If it would do what it is supposed to.. It would be great. Regardless of all the strong log in requirements, location reveal etc. You still have to go through all the procedures, like without this app. Maybe I am missing some things, but it seems no better than a default calendar. Even your appointment location/appointment is not shown precisely instead just a town. My appointment was in HUS etc etc, but by opening map.. It gives just Helsinki city LOL..

What’s new

We continuously update the Maisa app. Each new version brings improvements to make your user experience even more seamless.

New in this version
* You can change the app’s language in Account Settings.