Maisa

Apotti

About this app

The Maisa mobile app brings public social care and health care services directly to your phone. You can now manage your and your family's health care and social care anywhere, anytime. Exchange messages with your care team, access your medical and social care records, view your test results and manage your appointments.

The Maisa portal allows you to
• ask for advice or ask to be contacted
• review and supplement your social care and health care information
• view tests results
• book and cancel appointments
• fill in questionnaires prior to your appointment
• upload self-monitoring results from apps such as Google Fit
• connect with a provider through a video appointment
• arrive yourself for a scheduled appointment using the Appointment Arrival feature. Please note that with your permission this feature may use your device’s location in the background.

The Maisa application is available in Finnish, Swedish and English. Maisa is used in the services of HUS Helsinki University Hospital, the city of Helsinki and in the services of Vantaa and Kerava wellbeing services counties as well as Kauniainen (as part of the Western Uusimaa wellbeing services county).

Ratings and reviews

Update: The appointment booking is completely broken too. The app always says "No times found". Meanwhile, if I open the filters, it claims there are results, e.g. "View results (23)". When I tap the button, I get "No times found" once again. Language cannot be switched in the app settings on Android although it can be on an iPhone. I will update this review when this highly important feature has been implemented in the Android app as well.

If it would do what it is supposed to.. It would be great. Regardless of all the strong log in requirements, location reveal etc. You still have to go through all the procedures, like without this app. Maybe I am missing some things, but it seems no better than a default calendar. Even your appointment location/appointment is not shown precisely instead just a town. My appointment was in HUS etc etc, but by opening map.. It gives just Helsinki city LOL..

Notifications come for one of the persons I represent, but when opening application, it asks me who I want to open without showing me who the notification is about. Most of the features lke sending messages, filling forms etc. are not actually used by the healthcare, some integration or training missing I guess? The app stills requests me to fill in the pre-visit form for all visits, even the ones that I have previous visit to the same place recently, the form is not even used I have heard.

What’s new

We continuously update the Maisa app. Each new version brings improvements to make your user experience even more seamless.

New in this version
* You can change the app’s language in Account Settings.