2.93K reviews
Content rating
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About this app

The Maisa mobile app brings public social care and health care services directly to your phone. You can now manage your and your family's health care and social care anywhere, anytime. Exchange messages with your care team, access your medical and social care records, view your test results and manage your appointments.

The Maisa portal allows you to
• ask for advice or ask to be contacted
• review and supplement your social care and health care information
• view tests results
• book and cancel appointments
• fill in questionnaires prior to your appointment
• upload self-monitoring results from apps such as Google Fit
• connect with a provider through a video appointment
• arrive yourself for a scheduled appointment using the Appointment Arrival feature. Please note that with your permission this feature may use your device’s location in the background.

The Maisa application is available in Finnish, Swedish and English. Maisa is used in the services of HUS Helsinki University Hospital, the city of Helsinki and in the services of Vantaa and Kerava wellbeing services counties as well as Kauniainen (as part of the Western Uusimaa wellbeing services county).
Updated on
Jan 26, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Health and fitness and 7 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.78K reviews
Tuukka Hastrup
November 27, 2023
Update: The appointment booking is completely broken too. The app always says "No times found". Meanwhile, if I open the filters, it claims there are results, e.g. "View results (23)". When I tap the button, I get "No times found" once again. Language cannot be switched in the app settings on Android although it can be on an iPhone. I will update this review when this highly important feature has been implemented in the Android app as well.
4 people found this review helpful
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November 9, 2023
Hi! Thank you for your review. Maisa mobile app uses the language you use with your device. If your device is set to use any other language than Finnish, Swedish or English, the app will default to using Finnish. Application language settings have been requested for development.
Kaspars Romka
August 9, 2023
If it would do what it is supposed to.. It would be great. Regardless of all the strong log in requirements, location reveal etc. You still have to go through all the procedures, like without this app. Maybe I am missing some things, but it seems no better than a default calendar. Even your appointment location/appointment is not shown precisely instead just a town. My appointment was in HUS etc etc, but by opening map.. It gives just Helsinki city LOL..
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Henry Verlin
January 5, 2021
Changing the language of the app from english to finnish is not possible. User experience and overall look and feel of the app are counter intuitive (notifications present to me options to share my information, still unable to see where the given setting is located for later changes). - Huge Epic logo in a public services app and a simple "after visit summary" titled with (R), both communicate propriatery closed thinking in simple app development. As an app user I find this hard to trust. 😓
18 people found this review helpful
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February 12, 2021
Unfortunately changing the language in the app is not possible at the moment because that is not a feature of the Android platform. The app works in the language of the device. Changing the language of the app is an often requested feature that we're continuing to explore.

What's new

We continuously update the Maisa app. Each new version brings improvements to make your user experience even more seamless.

New in this version
* You can change the app’s language in Account Settings.