Bouygues Telecom

244K reviews
Content rating
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About this app

The new Bouygues Telecom application, all-in-one, easy to use and close to you.

Landline, mobile, or both? With the new Bouygues Telecom application, you can identify yourself quickly by facial recognition or fingerprint.
Consumption, bills, packages and subscriptions... All your essential information is visible at a glance, and accessible in one click on your customizable home screen.

But the new Bouygues Telecom application is also…

- Monitoring of your consumption
Whether you are at home, somewhere in France, or abroad, with the new Bouygues Telecom application you can follow your consumption in real time, wherever you are. A practical, mobile service that allows you to add top-ups and options, depending on the variations in your consumption.

- The management of your packages & your subscriptions
Need to know what's included in your or your loved ones' plan? Go to the "My lines" section to access the details of your offers.

- Your new online store
Looking for a new subscription, a more suitable plan with new equipment and bespoke options? Our online store offers a varied and personalized choice.

- Your tailor-made assistance
Thanks to the new Bouygues Telecom application, you have direct access to our assistance services and instant messaging. Misplaced phone? Mobile Assistance is there to support you. Need to drive, install or troubleshoot your Bbox? My Bbox Assistant is there to guide you.

- Permanent access to your invoices
Anywhere, anytime, they can be downloaded or viewed. And if necessary, you also have the option of paying your last bills.

- The management of your optimized WiFi
The "Manage my Bbox" space allows you to personalize your WiFi password and share it with those around you. Network control also allows you to more easily secure and control your children's internet access.

- The geolocation of your Bouygues Telecom technician
Do you have an appointment scheduled with a technician? With our geolocation service, you can follow its arrival in real time, be notified in the event of a delay, and note the quality of the intervention directly from your application.
Updated on
Nov 14, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and Device or other IDs
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted
244K reviews
Ron Lastima
November 1, 2022
The login is horrible! I can never login with my details. Either it's saying I've entered my details wrong (which I haven't as it logs in perfectly on the browser site) or it doesn't even load at all. For a tech related company, you'd expect their thing to atleast function but it doesn't.
7 people found this review helpful
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Agustin Barrachina
October 5, 2022
The login works very bad. Both on the app and the website using windows 10 chrome. The app also has missing words on OnePlus 5T. Finally, the app is super slow loading, very hardware demanding.
7 people found this review helpful
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Mudar Shaheen
July 27, 2022
Very slow, each time you click on a pitty icon you have to wait 10 seconds or more. So please Bouygues, buy faster servers, or do something. There no technical justification for this since other similar applications run as thunder ! One cannot change ones adresse ! Bouygues come on!!
26 people found this review helpful
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What's new

Pour votre confort et afin d’améliorer votre expérience, cette mise à jour contient des optimisations et des correctifs sur la connexion ainsi que le parcours renouvellement mobile.

L'équipe App Bouygues Telecom