Mutuelle Mutaero

MutLab

About this app

Access a multitude of services from your smartphone or tablet:

MODIFY, COMPLETE YOUR INFORMATION (postal address, telephone number, etc.)
The “dashboard” tab allows you to be independent in updating the essential data for your mutual insurance company.

SEND US YOUR REFUND REQUESTS, QUOTES, INVOICES MORE EASILY AND SECURELY
Your requests for reimbursement of health expenses or supporting documents can be sent to us by downloading or by simply taking a photo.
Your mutual insurance company takes care of the rest. Practical and secure, this device allows you to improve the management of your health file and speed up processing.

CONSULT THE REFUNDS RECEIVED
You have the possibility to check the reimbursements received in your bank account and also those sent to healthcare professionals

CONSULT YOUR DEADLINE
Access your payment schedule, what has been paid and upcoming withdrawals


CARRY OUT A TELECONSULTATION
In order to promote and simplify access to health for all, MUTAERO provides you with a medical teleconsultation service included in your complementary health insurance. You can consult a doctor in complete confidentiality, 7 days a week, 24 hours a day, wherever you are, even from abroad!

LOCATE PARTNER HEALTH PROFESSIONALS AND REDUCE YOUR OUT-OF-POCKET COSTS
Prioritize professionals from the Kalivia network selected on demanding quality and price criteria. You will thus be able to control expenses and access systematic third-party payment in optics, dental and audiology (for example, up to -40% on spectacle lenses)

YOUR THIRD-PARTY PAYMENT MEMBERSHIP CARD
You always have your member card nearby thanks to the digital duplicate that healthcare professionals can scan directly from the application. You can also print it.

VIEW YOUR WARRANTY TABLE AND ASSISTANCE CONDITIONS
You can directly download these documents in PDF format from the application.

You can finally send us a message from the “contact us” tab

DOWNLOAD NOW

The Mutaero app will evolve in the same way as the member area in order to always better support you.
Feel free to send us your suggestions.