3.5
208 reviews
10K+
Downloads
Content rating
Everyone
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About this app

BOS:311 enables Boston's residents to improve their neighborhoods by reporting non-emergency issues in their communities, like potholes and graffiti.

Reports are automatically fed into the City of Boston’s work order system to track and assign them to City staff. Through the app, you can follow the status of your request, as well as the statuses of other reports in the City. There’s even a map to get an easy overview of active reports in Boston.
Updated on
Jul 30, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
Data can’t be deleted
3.5
208 reviews
Brendan Murphy
September 23, 2022
Used to be one of the most noble apps I've ever seen created. The speed and ease of creating reports made it powerful, because if you can't send off a report in less than 5 seconds you won't. However since the redesign, which isn't inherently bad, it's just too slow to use anymore. Please continue with performance improvements for startup (currently takes me to a web link which is super slow) and a new report takes too long to load too, and this was testing on WiFi...
3 people found this review helpful
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J
June 12, 2022
App needs to have a search button to find reports. Similar to the web browser. - Need to search for case numbers, topics, streets, etc. As of now you can only see current reports using the app. Cannot look up submitted reports using case number etc.
2 people found this review helpful
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Aaron Perry
September 7, 2022
Shows all reports, regardless of age with no way to filter. Reports from 5 years ago crowd out recent ones
3 people found this review helpful
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What's new

Performance enhancements and bug fixes. Rebranding for BOS:311 and Spanish language support with more languages to come.