3.7
201 reviews
10K+
Downloads
Content rating
Everyone
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About this app

BOS:311 enables Boston's residents to improve their neighborhoods by reporting non-emergency issues in their communities, like potholes and graffiti.

Reports are automatically fed into the City of Boston’s work order system to track and assign them to City staff. Through the app, you can follow the status of your request, as well as the statuses of other reports in the City. There’s even a map to get an easy overview of active reports in Boston.
Updated on
Dec 15, 2020

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
Data can’t be deleted
3.7
201 reviews
J
June 12, 2022
App needs to have a search button to find reports. Similar to the web browser. - Need to search for case numbers, topics, streets, etc. As of now you can only see current reports using the app. Cannot look up submitted reports using case number etc.
1 person found this review helpful
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Lucía Vilallonga
March 21, 2022
The "submit" button to send a report doesn't work. Tried to submit a broken bus stop sign on my commute this morning, checked that all the fields are good to go, but can't submit. This is a new issue, I had no trouble a few months ago. Otherwise would be 5 stars
1 person found this review helpful
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A Google user
December 1, 2019
Used to be good. It was easy to use, get alerts and easy to find the schedule. Now it's terrible. Bring back the old one.
14 people found this review helpful
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What's new

Bug fixes.