BOS:311

City of Boston

About this app

BOS:311 enables Boston's residents to improve their neighborhoods by reporting non-emergency issues in their communities, like potholes and graffiti.

Reports are automatically fed into the City of Boston’s work order system to track and assign them to City staff. Through the app, you can follow the status of your request, as well as the statuses of other reports in the City. There’s even a map to get an easy overview of active reports in Boston.

Ratings and reviews

App needs to have a search button to find reports. Similar to the web browser. - Need to search for case numbers, topics, streets, etc. As of now you can only see current reports using the app. Cannot look up submitted reports using case number etc.

The "submit" button to send a report doesn't work. Tried to submit a broken bus stop sign on my commute this morning, checked that all the fields are good to go, but can't submit. This is a new issue, I had no trouble a few months ago. Otherwise would be 5 stars

Used to be good. It was easy to use, get alerts and easy to find the schedule. Now it's terrible. Bring back the old one.

What's new

Bug fixes.