LA Wallet

State of Louisiana

About this app

LA Wallet will allow you to keep a digital representation of your current Louisiana-issued state ID or driver's license. The app will generate a unique image that is 100% Legal for driving purposes per Louisiana law of Act 625 of the 2016 session and approved by the Louisiana ATC for age-restricted purchases at various local restaurants, bars, and retail outlets. Once a user activates their current, valid license in LA Wallet, the digital driver’s license is valid for the life of the user’s current identity credential issuance. When the user’s physical license expires, they must renew their license with the OMV or through the LA Wallet app, if eligible. Additionally, LA Wallet offers the paid service VerifyYou™ Pro, an age-verification tool that helps keep businesses ATC compliant when offering home delivery of age-restricted goods.

Ratings and reviews

Has worked pretty flawlessly in my experiences with it. And I know there isn't that much to it, but it still doesn't have a dark mode. In my opinion, all apps should have dark mode as a medical requirement. We all look at these screens so much, and some of us with eye problems and/or headache problems really do go through a lot of extra pain looking at bright white screens. But anyway, y'all add a dark mode and I'll add a 5th star!

Just doesn't work properly for some features. Got a new phone last year and the driver's license feature doesn't work the way it is supposed to work. When I tap on my license to view it, the screen rotates like it's going to show my license but the pin number & biometric finger print screens pop up. Put in my info and it goes back to the home screen. I've tried to contact support but that hasn't been successful either.

Will not allow creation of new account. Silly "Oops" message appears. Called customer support and they told me to "umm delete and reinstall" which I have already done. Support says "umm its a connection issue and to continue trying and call back later". I have already tried many times. My phone works just fine for all other apps and can stream HD video so apparently the issue is not with connection but with the app.

What's new

Louisiana Medicaid recipients can now carry a digital version of their Medicaid health plan card. LA Wallet currently supports United Healthcare, Healthy Blue, and Louisiana Healthcare Connections health plan cards. AmeriHealth and Humana plans are expected to be available in September, with Aetna and Fee-for-Service plans coming by October.

Additionally, Emergency and Crisis Hotlines can now be found in the app menu, making it easy to locate important resources.