HealthyRhode

State of Rhode Island

About this app

The HealthyRhode mobile app provides a simple and convenient way for you to connect to the programs you have been approved for or are enrolled in through the Rhode Island Department of Human Services and/or HealthSource RI.

CREATE AN ACCOUNT Create an account that can be utilized on both the mobile app and the HealthyRhode website.

LOGIN with Biometrics on your device to more quickly access your account information.

SECURELY retrieve your username or reset your password directly from the mobile app if you have forgotten your username or password.

CHECK YOUR BENEFITS See the details of the Human Services and Health Coverage programs you are approved for or are enrolled in. See the status of applications for benefits in process.

CHECK THE BALANCE ON YOUR EBT CARD Get real time access to your current EBT Benefits card balance.

DASHBOARD See upcoming appointments, alerts, and active benefits of your account on your dashboard.

SUBMIT DOCUMENTS See the documents you need to provide for your program eligibility or benefit determination. You can upload documents using your phone’s camera, photo gallery, or a PDF.

REVIEW DOCUMENTS See documents that you have previously uploaded within the past year.

VIEW ACCOUNT STATEMENTS See the account statements and late notices for your QHP program.

MAKE ONE-TIME PAYMENT Make one-time payment for your commercial health insurance program (QHP). You can get real time access to your payment history and details.

KEEP YOUR CONTACT INFORMATION UP TO DATE Use My Profile to view and update the phone numbers, email address and mailing address on your account. Personalize notifications received through email and or push notifications.

Ratings and reviews

The information from the website is different on the app. I'm able to upload documents but not able to see what's uploaded on the app; so I have to go back and forth between the website and the app. It's basically another place for DHS to mess things up and waste people's time. Instead of wasting resources creating an unusual app they might want to use their resources to bring their system up to date. It's shouldn't take a representative 1 to 2 hours to update information for a family of 5.

Can't upload files, just photos as proof of income. Constantly have to log in even if you minimize the window for half a second. No spot in the proof of income area for Unemployment. Person I spoke to over the phone about my Snap application couldn't explain how to use the app so likely need training on app usage if it's going to be offered.

Documents should be allowed to upload from files and documents as well as from photos. It should be able to see pdf files on drives or maybe cloud storage systems that may be connected to mobile devices.

What's new

Fixed bugs