
PARMATO KHAIRIL
Turned out this apps has caused the back fire for its internal team. The apps can't show the customer's phone number and it was a difficult situation for them to contact the customer if there's an order that isn't available based on the purchase. They need the thrid party (courrier) to contact the customer. Please be aware that not all the driver has credit (pulsa) to call the customer. And u can't blame the driver for that. You own the apps, but u ask someone else to call cust. Hillarious!
16 people found this review helpful
Hi PARMATO KHAIRIL! Thank you for your feedback! We are sorry that your experience with us didn’t quite match your expectations. We are taking this as valuable insight and will make sure to improve the app performance. For further informations, you can reach us on WhatsApp +62 817-831-363. Thank you!

Armando Bohdan
Must use this app for ordering foods during events held by Ismaya. The fact that this is the only method for purchase, it's really inconvenient. The apps were slow, especially when there were many people using the app. Usually, internet connection will also be an issue during events which made the experience using this app to be negative. Operationally also prone to error, since the order wasn't updated correctly by vendors. App itself seems fine, but hard to use given the circumstance.
3 people found this review helpful
Ismaya Group
October 17, 2023
Hi Armando Bohdan. Thank for your feedback! We are really sorry for the trouble and we appreciate you bringing this issue to our attention. We will look into this further!

DHI World
The Ismaya+ app made my WeTheFest 2024 experience absolutely unforgettable! From the moment I arrived, the app's seamless navigation and real-time updates kept me informed and excited. The interactive map helped me explore all the stages and food stalls effortlessly. The personalized schedule feature ensured I didn't miss any of my favorite acts. Plus, the app's exclusive content and live streams were a fantastic bonus. Ismaya+ truly enhanced my festival experience. Highly recommend it to anyone
1 person found this review helpful