Overall, i am extremely satisfied with their customer service. Today, it was the first time using this app and i make a hotel reservation but the progress was delayed due to the verification of payment. Nevertheless, the customer service was patient and helpful throughout the process. Within a short period of time, they have solve my issue and now i am rdy to go for my vacation!! Thank you so much and keep it up!!
Overall it's good. What worries Me is that I have a flight coming up on the 20th of June and my plane tickets are not showing up in my bookings page. I had to dig through my emails for them and it is not convenience at all. I also have hotel bookings that I hope won't go missing on the day of. Please fix it.
This is still my favourite apps for booking flight, hotel or homestay. I have experienced refunding a flight ticket due to wrong schedule. Their customer services help me a lot and my money back after several weeks. Simple but great apps!
Its very nice apps. Im used it many times but when i try round trip ticket the apps doesnt show the way i wanted to be or the way i set up the round trip ticket date or the results. Pls fix the round trip ticket booking. Thank you.
I like this apps. But I wonder why there are so many differences between apps n PCs. Yesterday I booked for date 21st juni through apps. Then I check from my PC. I really surprised, the apps not offer all the flight. Is the problem with my phone or this apps.
I ALREADY MADE PAYMENT VIA ATM, BUT IT IS FAILED. ANNOYING APP. I DID NOT GET THE E-TICKET.
From: Mom and Dad
You’re out in the world now. Buckle down, make us proud! We’ve covered you with:
+ My Inbox: A place to see important notifications from Traveloka.
+ My Booking: Remove old vouchers/e-tickets to keep it tidy.
+ Refund: Now with easier steps and better status updates.
+ Flight: Detailed information on flight facilities.
+ Data packages: Stay connected when traveling abroad.*
And just in case you miss us… email@example.com ;)
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