Leap Top-up

- July 24, 2017

Everyone

Maps & Navigation

( 1,510)

Description

The Leap Top-Up app allows you to instantly check your balance, top-up your Leap Card and purchase tickets - directly from your NFC-enabled device.

Simply hold your Leap Card to the back of your NFC-enabled Android smartphone to instantly check your balance, purchase or collect a pre-paid ticket, or top-up your Leap Card – anytime, anywhere.

Key Features:
* Check your balance – see the current balance of any Leap Card
* Top-up instantly by using the dial to select a top-up value or tap to enter your desired amount
* Purchase pre-paid tickets (e.g. Dublin Bus Rambler and Bus Éireann Zonal tickets) and instantly load onto your Leap Card
* Collect pre-paid tickets e.g. Bus Éireann TaxSaver tickets or tickets bought online from LeapCard.ie
* View your last 5 transactions
* View your proximity to daily/weekly capping values
* Receive receipts via email for top-ups or purchases made via the app
* Save your payment details
* View your card information at a glance
* View Ticket information for tickets on your Leap Card

Note: The Leap Top-up app is only available on NFC-enabled Android devices. Users of some NFC-enabled Android devices may experience issues using the app due to the type of NFC technology within their device. The Leap Top-up App requires devices to be capable of “NFC Read/Write” functions. Some entry-level NFC devices are only capable of “NFC Card Emulation”, which is not sufficient for using the Leap Top-up App.

Reviews

3.2

1,510 total

5 614

4 196

3 109

2 123

1 468

Cormac Maher

Fails to pick up my Leap card, with NFC enabled, Mi Note 4.

Gary B

Why does it now need Bluetooth? And suddenly need my location? When adding these, you should really give an explanation...

Benjamin Lawlor

Works perfectly, but please let us know why you need access to Bluetooth in the release notes.

Phil Kewley

Really let down by the fact that when it sends you a payment confirmation code via SMS it logs you out when you leave the app to retrieve the code. Come on people....We are using the same device to do both things obviously. Badly designed.

Luke O'Donnell

Falls at the first hurdle, as it won't read my Leap Card. NFC works fine in all other situations. HTC 10

Fiona Wolfe

Won't work on Huawei p8 lite

User reviews

Cormac Maher July 25, 2017

Fails to pick up my Leap card, with NFC enabled, Mi Note 4.

Gary B July 24, 2017

Why does it now need Bluetooth? And suddenly need my location? When adding these, you should really give an explanation...

Benjamin Lawlor July 24, 2017

Works perfectly, but please let us know why you need access to Bluetooth in the release notes.

Phil Kewley July 26, 2017

Luke O'Donnell July 24, 2017

Falls at the first hurdle, as it won't read my Leap Card. NFC works fine in all other situations. HTC 10

Fiona Wolfe July 24, 2017

Won't work on Huawei p8 lite

Pablo Jimeno Haro July 25, 2017

Most of the times it does not read the leap card. LG G4

Weqaar Janjua July 25, 2017

Awesome app, must have for Dublin residents

Conor Malone July 25, 2017

Works well, a great feature to have

July 24, 2017

Good app. Works well. NFC required.

Grainne O'Byrne June 10, 2017

Every few updates it changes and no longer reads my card, so I have to wait for the next update to see if it's fixed. Happened again with the last update. Honestly if I could top up my card easily without using this app, I would. However other top up points are not easily accessible for me and shops charge ridiculous fees for the service. This app is a lot of hassle and stress for me.

Chris Aherne April 12, 2017

When attempting to complete a card payment the app launches the card issuer verification (verified by visa). Confirmation code for my card provider is sent via SMS. However, if I attempt to view the SMS to get the code for the challenge, the app immediately exits the payment and top up cannot be completed. Disappointing.

Katie Persons April 13, 2017

Can't top up my card. App used to work perfectly. I lost my card and was adding my new one on. Went to top up and now all I get is a blank screen. You guys need to get on the ball and fix this issue. It's happened several times with my partner's credit card as well. Payment just won't go through. With newsagents charging crazy add-on fees to top up your card when using a debit card, this app really needs to work properly.

conor s May 14, 2017

Can't add any ramblers. It says I've reached the max number of ramblers but they're all on 0 days left and haven't been removed. Very poor design. This should be as simple as if(days_left==0){remove_card()}

Tony Keogh April 16, 2017

1. Daft - you have to swipe your leapcard each time you open the app!!! Uninstalling because of this. 2. Saves visiting a shop to top up. 3. You can't actually use your phone in place of the leap card. 4. Shows only five recent transactions - too low. Ditto for website. 5. Email payment receipts are good. 6. Omits many bus companies.

April 26, 2017

The ap worked great at the start but now it doesn't read the leap card. I tried uninstalling and reinstalling it before but apart from the fact that that's pretty inconvenient, even reinstalling doesn't help now. Pity because I used it a lot and thought it was a great idea.

Seán Freeman July 26, 2017

Has failed to read my leap card in the past. And why does this app require permission for the use of Bluetooth and Device Location? Absolutely unnecessary for this app and makes me feel uncomfortable!

Oleg Sharoyko July 24, 2017

2017-07-24 Why does it need Bluetooth and location access now? Why does it still use legacy permissions model and demands permissions at install time rather than at run time? Why does it use custom payments scheme instead of Play Store? I'd rather not trust the app to save my card details. Useful application but why reinventing the wheel and implementing the whole payments pipeline instead of useing payment methods from Google Play?

Con Berkery April 13, 2017

Doesn't work, contacted leap and said app will work later today or tomorrow, I am thinking I and many others will be waiting. Mine said unsupported card. Phone Samsung S5 mini. Still the same after update on the 09/02/2016. Now states something must have gone wrong, I now feel like Victor Meldrew. Worked yesterday 25/03/2016 for the first time when operating system was updated it doesn't work today deleted the app, a waste of time. Too finicky, easier to top up at a machine at a Luas stop. 13/04/2017 still doesn't work on mobile data, only works over wifi, as it did on the 25/03/2016. I would love to remove the single star rating for this app.

National Transport Authority February 16, 2016

There was scheduled maintenance on Leap systems early this morning (00:01 - 02:00) which may have caused you to receive this error. Also, since the location of the NFC reader on a device can vary, you may need to adjust the position of where or how your Leap card is presented, in order for your device to read it successfully.

Ricardo Vieira April 27, 2017

Now we r talking about... so glad We can buy any ticket. Is so easy to use and fast. I'm very happy w this app. No more running to shops to top up 🤗

Cormac Donnelly June 25, 2017

Okay for checking balance but can't add new payment details. Verified by Visa sends a verification code in a text message. After I open the text message to get the code and then return to the top-up app, the Verified by Visa popup has gone.

Av D May 14, 2017

Used to work fine, but after getting a new card and trying to connect my bank account, im getting a blank screen at the card verification part. I see from other reviews that this issue is at least a month old and still hasn't been fixed?! App is essentially useless now

Alan Darby June 10, 2017

So after a week of trying to top up and going crazy because it wouldn't Read my card and was giving error try again. I was going to delete but I had a quick online search regarding my phones NCF capabilities. It said NCF that reads the card is reliant on the battery and I suddenly realized I'd changed my battery a week ago so I popped the old one back in and hey presto app is working perfect again ... might be an idea to try guys it worked for me. ☺

Kevin O'Connor April 5, 2017

Great update but It would also be nice if you could purchase a ticket for other operators, i.e A Swords Express 10 journey ticket. HTC One M8, Android

National Transport Authority February 10, 2016

The location of the NFC reader on a device can vary. You may need to adjust the position of where your Leap card is presented, in order for your device to read it successfully. Consult your devices supporting documentation for information on the exact location of its NFC reader. Please also ensure you have the latest version of the app, installed.

Conor Fitzpatrick April 26, 2017

Worked fine for a few days now won't scan the card so no use. When it worked I thought it was very useful as you can avoid queues at the top up machine.

David Fiala May 4, 2017

Unable to pay for any ticket since the latest update. Great idea but poor app

Aaron Byrne July 11, 2017

App works fine when connected to WiFi but when I'm outside it fails to read my card. Major flaw if you ask me should be able to check my balance pretty quickly

Hrvoje Hudoletnjak May 3, 2017

Can't top up the card because verification screen disappears after i open sms. Good job for breaking perfectly working app

Jane Fitzpatrick July 6, 2017

Not reading four cards in house. Intermittently reading the odd one. Very frustrating. Used to work perfectly.

April 13, 2017

App hasn't worked since it's Oct 2016 update, many users affected but NTA\Leap don't care. Useless update

Azmir Fakkri June 6, 2017

Ive put in my card details about 5 times now and everytime the app tells me its cintacting the bank and does nothing. Terrible terrible app.

Laura Power July 21, 2017

This app is total rubbish. Does not work on Samsung 6 no matter how many times you install it or what system updates you do. Waste of time.

Lev Concrete July 24, 2017

Why does app need have access to my location and bluetooth?! Topping up my Leap card, barely need this info.

Thomas Robertson June 5, 2017

The verified by visa screen remains blank and I cannot complete my purchase, it is quite frustrating and I feel after 3 months an easy fix is not much to ask for.

I Miriam I June 4, 2017

I can never top up because I'm forced to leave the app to get the visa verification code from a text which then resets the top up process again

Fintan .Guihen April 18, 2017

Useless. Difficult to use, no clear instructions and never sure if payment went through so could end up topping up twice.

Richard Blythman July 15, 2017

The app sometimes says that transactions didn't go through when they actually charge your account each time. I wrote to customer service for a refund and they insisted that I had to print and post(!) a form back to them. Terrible service.

John Barry April 9, 2017

Stopped working on Galaxy S6. Reinstalled but still won't work

Simon Smith June 17, 2017

Top Ups made via the site are batched over night so if you pay online you cannot collect until the following day. This isn't 1995.

Sebastian Tade Barwich July 18, 2017

Doesn't pick up my card, NFC on phone works and card works with a friends phone. Used to work but was temperamental. Very poor for an app with that sole purpose. HTC 10

What's New

In this latest version of the Leap Top-up app, we've made changes to allow users open and read payment verification codes which some payment card providers send via text message. Users can now switch between apps to read and enter this code and complete the payment process.

This version also introduces a capping information screen that allows users to check how close they are to reaching the daily and weekly travel-cap values. For more information on capping, visit LeapCard.ie