- Flag inappropriate
- Show review history
Most useless User interface and usability. Not updated. Wherever we go, it asks to add account even after adding it earlier. I can't see my mobile usage details. There's no option to see what's my current plan and balance. I was thinking BSNL might have improved, but it's my mistake. They always take customer for granted. HOPELESS & PATHETIC!
40 people found this review helpful
This app is not good when compared to telecom operators such as Jio, Airtel, Idea. The app interface is not good, it's way too advanced. Please make the interface more simple as you have to do a lot to know info. Please improve this app, so it works. Why does a use have to register even though he or she has a BSNL Sim? It does not make Sim. Can't you imply two step verification. Everything is way too advanced and not simple. In Jio only phone number is required. The app asks for a lot of info
21 people found this review helpful
BSNL is one of the oldest network provider. And all over it's also provide good connectivity services. And in this networking based world, it's important to provide online app support and I know BSNL is trying to regain their name in this market, but as a user I want to say that, try to make the app interface more user-friendly. Like, login options, visuals, all over user interactions, Thank you.
3 people found this review helpful
Dear User, Thank you for your suggestions. We will try and incorporate them upcoming versions.