BSNL Selfcare

104K reviews
Content rating
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About this app

Hello BSNL customers, your wait for the new and enhanced My BSNL App is over!!! 😊

Now, get control of all BSNL Mobile & Landline/FTTH services conveniently at a click of your finger.

App’s new improved UI is designed to deliver ultimate control to you with the following power-packed features:
- Interactive dashboards with usage statistics.
- One-touch Recharge / Top-up of prepaid mobile with the recommended best plan for you
- Postpaid & Landline/FTTH bill payment made easy: get information of total bill, unbilled and outstanding amount
- Manage account: add any BSNL Mobile & Landline/FTTH number of your friends and family to your account and manage its transactions.
- The App alerts you on the expiry of your active plan/pack

Keep looking for new features in future releases.
Updated on
Jun 11, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

104K reviews
Manoj Prabha.R.K
June 15, 2024
My experience with BSNL's SIM and app is disappointing. Despite Govt. of India backing and good plans, the network is consistently poor in my area with weak signals (up to 250kb ping). This issue persists even when I travel, highlighting a significant service gap compared to private providers. The BSNL app aids in recharges but lacks in resolving critical network issues. Enhancing service quality is imperative for BSNL to retain user trust and competitiveness. As a loyal customer.....
2 people found this review helpful
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Hrithick Biswas
June 16, 2024
I think the only problem of the BSNL company, as a whole, is that they don't provide the network connectivity they promised. I have 4G sim but still get H+ (3G) internet. They really have poor marketing agenda. The caller tunes are also limited to free songs, and the tune app is very childish and cheap.
2 people found this review helpful
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February 7, 2022
Hi, Dear Hrithick Biswas, Please help us understand the the issue you are facing in depth. Please share the detailed issue by writing to We'll ensure to look into it with utmost priority. Thanks! @RR
Rini Vijayakumari
May 28, 2024
The old app keeps redirecting me to the new app for bsnl fiber management. But this new app does not allow me to pay fiber bills (throws error), upgrade plans (no option), also it let me add someone else's account to the list of my accounts without any confirmation when I changed a digit by mistake. I was able to see all their details and there was also option to modify them.
99 people found this review helpful
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What's new

New Features:
Landline Change/Upgrade Plan: Now you can easily change or upgrade your landline plan directly through the app. Enjoy seamless management of your landline services just like your mobile services.
Unified Services: The app now supports all features for both Mobile and Landline services, providing a comprehensive and integrated experience for BSNL users.
Enhanced User Interface: Improved user interface for easier navigation and a more intuitive experience.