BSNL Selfcare

BSNL

About this app

📱 All-new BSNL Selfcare App – All BSNL services in one place! 😊

Take full control of your BSNL Mobile and Landline/FTTH services conveniently at your fingertips.
The app's ✨ new and improved UI ✨ is designed to give you ultimate control with these power-packed features:

📊 Interactive dashboards: Access detailed usage statistics with ease.
⚡ One-touch recharge/top-up: Recharge prepaid mobile plans with the best recommendations tailored for you.
💳 Easy bill payments: Instantly view and pay Postpaid, Landline, and FTTH bills, including total, unbilled, and outstanding amounts.
👥 Manage multiple accounts: Add BSNL Mobile and Landline/FTTH numbers for friends and family to handle their transactions effortlessly.
⏰ Plan expiration alerts: Receive timely notifications when your active plan or pack is about to expire.
New features for your convenience:
🚫 Do Not Disturb (DND) management: Block spam calls and messages by managing your preferences directly in the app.
🔢 Pick your preferred BSNL number: Select a BSNL mobile number that suits you best with our new number selection feature.
📞 Complaint management: Log and manage complaints for Mobile and Landline/FTTH services effortlessly.

All these features are crafted to deliver an enhanced customer experience! Stay tuned for more exciting updates in future releases. 🌟

Ratings and reviews

they say call customer care 1503 for more queries and when we call they just hang up on us when they think it cannot be resolved, obviously I'm talking about the data speed. even though you stay in a district place, the speed is still so slow, it takes time just to deliver a whatsapp text message (not a media). I'm not talking about the app, I'm talking about network speed.

I often face problems while charging. Check yourself select number which is not the primary but other added numbers, go to view pack-> queued pack mobile number showing your intended number, but the instant you press buy now it will change to the primary number, if you charge it without noticing it, primary number will get charged, it happened to me many times, including today. mob ending with 7171 is primary ending with 6936 is intended. Charge queueing often destroys running long term plans.

When I load the app to activate a movie that is inactive after the validity, it says that the OTP will go to the app. If there are messages for a movie that is inactive after the offer, they do not come. This app cannot be used with email ID and password, it can only be used with number, which is a big drawback. How can they use OTP with a non-functional SIM?You couldn't go and recharge your SIM on occasions like this, right?!

What’s new

Enhanced Book a Fiber journey in the app.
Improved Landline Bill Download flow.

Update the app today to enjoy an enhanced Fiber booking experience and an improved Landline Bill Download journey for a smoother BSNL Selfcare experience.