BSNL Selfcare

BSNL

About this app

📱 All-new BSNL Selfcare App – All BSNL services in one place! 😊

Take full control of your BSNL Mobile and Landline/FTTH services conveniently at your fingertips.
The app's ✨ new and improved UI ✨ is designed to give you ultimate control with these power-packed features:

📊 Interactive dashboards: Access detailed usage statistics with ease.
⚡ One-touch recharge/top-up: Recharge prepaid mobile plans with the best recommendations tailored for you.
💳 Easy bill payments: Instantly view and pay Postpaid, Landline, and FTTH bills, including total, unbilled, and outstanding amounts.
👥 Manage multiple accounts: Add BSNL Mobile and Landline/FTTH numbers for friends and family to handle their transactions effortlessly.
⏰ Plan expiration alerts: Receive timely notifications when your active plan or pack is about to expire.
New features for your convenience:
🚫 Do Not Disturb (DND) management: Block spam calls and messages by managing your preferences directly in the app.
🔢 Pick your preferred BSNL number: Select a BSNL mobile number that suits you best with our new number selection feature.
📞 Complaint management: Log and manage complaints for Mobile and Landline/FTTH services effortlessly.

All these features are crafted to deliver an enhanced customer experience! Stay tuned for more exciting updates in future releases. 🌟

Ratings and reviews

they say call customer care 1503 for more queries and when we call they just hang up on us when they think it cannot be resolved, obviously I'm talking about the data speed. even though you stay in a district place, the speed is still so slow, it takes time just to deliver a whatsapp text message (not a media). I'm not talking about the app, I'm talking about network speed.

This app is terrible. Nothing works as expected. The home screen shows 0.0 MB left for data even after recharging, signing out, and signing back in. But when I click on 'View Pack', it shows the pack data under active packs. Ideally, the correct information should be shown on the home screen. The details displayed are misleading. Basic things aren't implemented in the app. BSNL, please hire talented developers.

I recharged on 03-03-2026 with the pack of ₹897 but still the outgoing call is not working even though customer care doesn't pick the call, I call them so many times and complain on the app. If they don't receive the call and don't check the complaint, so how can I tell them or they know my problem. And also facing network problems for a long time.

What’s new

📢 App Update
We’ve made improvements to enhance your experience:

🔧 Fixed minor bugs and improved stability
⚡ Enhanced navigation and overall performance
✨ Refreshed design for a smoother look and feel

Update now to enjoy a faster, more reliable app.