BSNL Selfcare

BSNL

About this app

📱 All-new BSNL Selfcare App – All BSNL services in one place! 😊

Take full control of your BSNL Mobile and Landline/FTTH services conveniently at your fingertips.
The app's ✨ new and improved UI ✨ is designed to give you ultimate control with these power-packed features:

📊 Interactive dashboards: Access detailed usage statistics with ease.
⚡ One-touch recharge/top-up: Recharge prepaid mobile plans with the best recommendations tailored for you.
💳 Easy bill payments: Instantly view and pay Postpaid, Landline, and FTTH bills, including total, unbilled, and outstanding amounts.
👥 Manage multiple accounts: Add BSNL Mobile and Landline/FTTH numbers for friends and family to handle their transactions effortlessly.
⏰ Plan expiration alerts: Receive timely notifications when your active plan or pack is about to expire.
New features for your convenience:
🚫 Do Not Disturb (DND) management: Block spam calls and messages by managing your preferences directly in the app.
🔢 Pick your preferred BSNL number: Select a BSNL mobile number that suits you best with our new number selection feature.
📞 Complaint management: Log and manage complaints for Mobile and Landline/FTTH services effortlessly.

All these features are crafted to deliver an enhanced customer experience! Stay tuned for more exciting updates in future releases. 🌟

Ratings and reviews

they say call customer care 1503 for more queries and when we call they just hang up on us when they think it cannot be resolved, obviously I'm talking about the data speed. even though you stay in a district place, the speed is still so slow, it takes time just to deliver a whatsapp text message (not a media). I'm not talking about the app, I'm talking about network speed.

I've used the BSNL Selfcare app in Rajasthan for a year with my BSNL Fiber connection, and it's been frustrating. Every time I try to upgrade my plan, I just get a "Service unavailable, please try again later" error. It's the same issue every single time, and it's disappointing that the app still can't manage a basic plan upgrade after all this time. Overall, it's a poor experience and makes the app almost useless for managing BSNL services.

⚠️ Do not use this app for recharges. There is a major issue if you manage multiple accounts. When one account’s plan ends and you try to recharge it through the red top-up/recharge option, the app automatically switches to the first account and applies payment there. If that account already has an active plan, both plans activate at the same time, causing money loss. Customer care simply says, “We can’t do anything.

What’s new

📢 App Update
We’ve made improvements to enhance your experience:

🔧 Fixed minor bugs and improved stability
⚡ Enhanced navigation and overall performance
✨ Refreshed design for a smoother look and feel

Update now to enjoy a faster, more reliable app.