BSNL Selfcare

BSNL

About this app

📱 All-new BSNL Selfcare App – All BSNL services in one place! 😊

Take full control of your BSNL Mobile and Landline/FTTH services conveniently at your fingertips.
The app's ✨ new and improved UI ✨ is designed to give you ultimate control with these power-packed features:

📊 Interactive dashboards: Access detailed usage statistics with ease.
⚡ One-touch recharge/top-up: Recharge prepaid mobile plans with the best recommendations tailored for you.
💳 Easy bill payments: Instantly view and pay Postpaid, Landline, and FTTH bills, including total, unbilled, and outstanding amounts.
👥 Manage multiple accounts: Add BSNL Mobile and Landline/FTTH numbers for friends and family to handle their transactions effortlessly.
⏰ Plan expiration alerts: Receive timely notifications when your active plan or pack is about to expire.
New features for your convenience:
🚫 Do Not Disturb (DND) management: Block spam calls and messages by managing your preferences directly in the app.
🔢 Pick your preferred BSNL number: Select a BSNL mobile number that suits you best with our new number selection feature.
📞 Complaint management: Log and manage complaints for Mobile and Landline/FTTH services effortlessly.

All these features are crafted to deliver an enhanced customer experience! Stay tuned for more exciting updates in future releases. 🌟

Ratings and reviews

they say call customer care 1503 for more queries and when we call they just hang up on us when they think it cannot be resolved, obviously I'm talking about the data speed. even though you stay in a district place, the speed is still so slow, it takes time just to deliver a whatsapp text message (not a media). I'm not talking about the app, I'm talking about network speed.

Horrible!! couldn't get support from the team as no OTP was received during the login. The app was working previously, and the latest update made it worse. Users should have alternative login options like email login/password etc.

In MY BSNL APP, unbilled usage datails are displayed perfectly for Post Paid Mobile & FTTH. Now you merge that app to Selfcare app. But there is no unbilled usage details menu. Add unbilled usage details menu on this app. I post this on 12-6-24. On 17-7-24 your reply is " usage details available". Where it is. on 2-11-24. I enclosed the Screenshot. to you. Problem exists. 2-12-25 Oct2025 Postpaid mobile bill not yet send to my gmail & also unable to download that bill. 22-5-26 also same problem

What’s new

This release includes significant improvements in the landline payment and complaint management flows, along with overall application performance and stability enhancements to provide a smoother and more reliable user experience.

Key Highlights:

• Enhanced complaint registration flow
• Improved landline payment experience
• Performance optimization and stability improvements

Users are encouraged to update the application to experience the latest enhancements and improved Selfcare services.