Bay Club Connect

The Bay Club Company

About this app

Take happy, healthy living to the next level. Access and manage your membership with one simple app to enjoy more of what you love at Bay Club

With the re-designed Bay Club Connect app, it’s easier than ever to book fitness classes and activities, explore upcoming events, dine with friends, register for childcare, manage your account and more. Whether you’re at the club, at home, or on the go, you’ll always have access to highly personalized features and services to make your life happier and healthier.

Ratings and reviews

The app means well with it's design, but it's functionality doesn't deliver. Anytime you're at the home screen the app does not remember your gym and there's no way to indicate that the app should remember your selection. While trying to book fitness, the app is also telling me the club is closed for the pool deck cardio, but I was just there, so this is clearly a flaw. Positives: easy to navigate, just not easy to get something done quickly and without multiple clicks/taps

Similar issues to those mentioned in other reviews. After using for 3 months the app logged me out and the login screen is frozen. Tried clearing cache, uninstalling and reinstalling, etc. Spoke to customer service and the response which they conveyed from the app developer was that "it must be a problem with my phone". Very professional and productive (sarcasm). FYI, this app was developed in-house (Bay Club employee) and not by a professional developer so that explains a lot.

I love it! I get to book my daughter's childcare usage in the app, i see and sign up for classes and also get to see the extra curricular offers, it is so much better than having to call or wait to be at the club to get the info. The app works very well and i have not had any issues with it.