Gleap

Gleap

About this app

Gleap turns every bug report, feature request, and support conversation into action — right from your pocket. Once just a bug reporting tool, Gleap is now a full AI-powered support and product platform: live chat, a shared inbox, a public roadmap, in-app surveys, a knowledge base, and AI agents that resolve tickets and even turn confirmed bugs into pull requests. The Gleap Dashboard app puts all of it in your hand, so support, product, and engineering never miss a beat.

AI AGENTS THAT WORK LIKE TEAMMATES
Kai answers routine customer questions across channels. Kai Resolve investigates trickier issues and routes them to the right place. Kai Code turns confirmed bugs into pull requests. Kai PM clusters feature requests into a prioritized roadmap. Manage them all from anywhere.

VISUAL BUG REPORTING, BUILT IN
Every bug report captures a screenshot, session replay, console and network logs, environment data, and event tracking automatically — so your team can reproduce and fix issues fast, without back-and-forth.

LIVE CHAT & CUSTOMER COMMUNICATION
Reply to customers in real time from your inbox. Ask follow-up questions on a bug report, or simply let users know they've been heard, on the go.

FEATURE REQUESTS & PUBLIC ROADMAP
Let users submit and vote on feature requests. See demand at a glance, prioritize what matters, and publish a branded roadmap that keeps customers in the loop.

SURVEYS & CUSTOMER FEEDBACK
Run in-app and on-site surveys and NPS to track satisfaction and find product-market fit, with response rates that outperform email.

KNOWLEDGE BASE & MULTICHANNEL SUPPORT
Give customers self-serve answers with a searchable knowledge base, and manage conversations across chat, email, and more from one inbox.

BUILT FOR TEAMS THAT MOVE FAST
Trusted by 4,500+ software teams, including Microsoft, UNICEF, Squarespace, and Papa Johns. Rated 4.6/5 on G2. SOC 2 Type II audited and GDPR compliant.

Download Gleap Dashboard to manage bug reports, customer feedback, live chat, and your product roadmap — wherever you are.

Learn more about self driving development on www.gleap.io

What’s new

Kai Code improvements
Reply to messages by swiping