
Irene Moylan
The app crashes more often than not. I get half way through making a video and the app keeps closing......... numerous times. It's super frustrating and not worth the $20 they got from me. I downloaded the app 3 days ago and in those 3 days, I've only been able to make 1 video due to it crashing ALL the time. Don't waste your time with this app unless you like being frustrated. And definitely don't waste your money
34 people found this review helpful
We’re really sorry for the frustration this caused — that’s absolutely not the experience we want you to have. Crashes during creation are serious, and we want to investigate this closely. Please contact us at trust@zeely.app with your device details so we can help you directly and make things right.

Marie Louisjuste
I signed up four months ago and can't even find my stories for reply to my comments. my accounts was charged but there's no account found when I complained. and found account unpaid or payments was declined. Because, I was charged in two different payment accounts for the same service twice. I cancelled one now no one can find where I paid! this is difected and need improvement!
14 people found this review helpful
Zeely, Inc.
August 2, 2025
Thank you for sharing this — we take issues like this very seriously. It sounds like there may have been a duplicate account or billing error. Please contact us at trust@zeely.app with both payment receipts and the emails used, and we’ll investigate this and ensure a proper resolution.

Kent Fletcher
not a great app or company. routinely my "ads" wouldn't render and I was told "the queue is full"... as in the system couldn't handle the load of all users! they randomly and spontaneously take credits away without notice or reason, won't roll credits - and heck, they just canceled our subscription and told us by email with a caveat we could get it back but use it until it expired. we go to use it, and it's not usable! find someo thing else.
Zeely, Inc.
December 15, 2025
We take this seriously and want to help. Please reach out to trust@zeely.app with your account details so we can investigate and assist with credits and subscription issues.