
Michael Hedden
Do not use this company! They charge you a minimum of 19.00 a week, making you think you have full access and have already paid for the service to use for ads. You then have to purchase more "points" each time you create something. If the ad doesn't look right, or is glitchy and you try and edit it, they will charge you more points to edit and regenerate what you have already paid for. I attempted to contact customer service, and they were not helpful at all. 30.00 spent for nothing.
3 people found this review helpful
Zeely, Inc.
January 28, 2026
We take this very seriously. Billing and credit usage need review, which we can’t do publicly. Please contact trust@zeely.app with your account email so we can investigate and resolve this promptly.

Lina Zayed
if I can give it less then one I would, it is a scam. Very hard to work with. Videos dont really work. it is so hard to even make a video. very hard to communicate with someone to help you and impossible to cancel subscription. I tried for the last two days to create a video and it is near impossible. After you try to upload your pictures, it deletes them. I want to cancel so I am not charged for something that is not working and I cant find anyone to help me!
2 people found this review helpful
Zeely, Inc.
January 26, 2026
We need to investigate both your cancel attempt and the upload behavior, which we can’t do publicly. Please email trust@zeely.app with your account email so we can review billing and technical issues directly.

Chris Sarver
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add claims there is no waiting but every time you make a video it tells you a 10 minute wait time. made 1 video, tried a 2nd and have been waiting over an hour for it (currently says it will email me when it's complete). also tells you subscription is $19.99 but it doesn't tell you, you only get so many credits to use for videos. I spent 150 credits on 3 videos that I never received so my subscription has been canceled. don't waste your time and money here getting ripped off like I did.
15 people found this review helpful
Zeely, Inc.
December 30, 2025
We take this very seriously. Please contact trust@zeely.app with your account details so we can review the issue, check your credits, and resolve the subscription and video delivery concerns.