PrimePay

SyncHR

About this app

The PrimePay app is customised by your employer to bring you on-the-go access to your most important Pay and HR information. From onboarding to paystub access, PrimePay puts you in the driver seat.

Considering PrimePay for your company? Here’s more on what we offer.

Onboarding
Our streamlined onboarding process guides you through your onboarding tasks so you can complete all necessary tax forms, sign employment agreements, manage withholding preferences, enroll in benefits, and access important company information.

Manage Time & Pay
Access your hard-earned money after each shift with On-Demand Pay, swap shifts, clock in & out, and request PTO right from your phone. The PrimePay App also allows you to make changes to your direct deposit and tax withholding preferences with anytime access and view a total compensation chart to gain a holistic view of your compensation.

Elect Benefits
Take the complexities and confusion out of benefit enrollment with PrimePay’s intuitive benefit enrollment wizard. During the process, you have visibility into what you elected the previous year, resources to help you make educated elections, a comparison chart of your various options, and a running total of how much will be deducted from each paycheck.

And so much more:
• Total Compensation Chart
• Paystub Breakdown Chart
• Benefit Summary
• Employment Timeline
• Company Documents
• Organization Chart
• Company Quick Links
• Incident Reporting
• Multiple Language Options
• Beneficiary & Dependent Information
• Emergency Contact

Ratings and reviews

The login process is incredibly frustrating. I’m required to enter my username and password, re-enable biometric login, and provide a one-time passcode every single time. Having to go through this entire routine multiple times every single day just to open the app is absolutely ridiculous and makes it nearly unusable.

THIS APP IS TRASH. I can't believe I have to use this to clock in/out every day. It barely works. Half the time, I have to login again because it logs me out as soon as I put my password/phone number in. The two factor authentication is garbage, it never remembers my device. I don't even care about security, just let me clock in and out without issue ffs

Everytime I log into the app to punch in, it constantly tells me tbat my session has expired and I have to redo the whole thing. While it doesn't happen all the time, it is still frustrating when it does so.

What’s new

Improved session stability and fixed an issue that could unexpectedly redirect users to the login screen.