Geoffrey Hunt
really easy to use but it forgets to tell you right at the start that the best sample is the first one of the day and that once you start the app it assumes your bladder is ready and you are doing the test now. You can stop the app and it will restart so its not a problem. Make sure the light source is not directly above you or the shadow of the camera will block out the light. over all a very simple and well explained test. liked it.
15 people found this review helpful
Healthy.io Ltd.
19 December 2023
Hello Geoffrey, thank you for taking the time to share your experience. We appreciate your feedback and so glad you had a pleasant experience using our app. Have a great Christmas
Steven Lewis
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App keeps crashing or returning to start screen after I enter my phone number. Tried uninstalling and restarting the phone, then re installed, but no different. Samsung S23 ultra. It did send me 8 verification codes in total, but nowhere to enter them. Waste of an hour. UPDATE after leaving this review and replying to the email address given above, the app has now been updated (within 24 hours) and I'm pleased to say is working well.
12 people found this review helpful
Healthy.io Ltd.
22 November 2023
Hi Steven, we are sorry to hear that this is the experience you have had, we do not wish this for any of our patients. Please contact us at support-uk@minuteful-kidney.com with further information on what happened to allow us to investigate and look into rectifying for you! We hope to hear from you soon.
Alison Barnes
Great! So much more convenient than carrying a urine sample to hospital appointment, and dar less intrusive. very clear step by step audio and video instructions when using the app made doing an unfamiliar test stress-free. Well thought through process. I'd be keen to see my actual result (ACR) as well as the 'normal' result category, it's my result after all! Hence 4 stars, otherwise would give it 5
2 people found this review helpful