IDnow AutoIdent

3.1
13.9K reviews
500K+
Downloads
Content rating
Everyone
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About this app

IDnow AutoIdent is an AI-powered solution that enables you to quickly, easily and securely identify yourself from home or on the road, at any time of the day, in just 2 minutes. All you need is your smartphone, a stable internet connection and your valid ID document.

Say goodbye to all those long onboarding processes that require you to spend time, effort and money to get an account. IDnow AutoIdent is a free, easy, fast, reliable and secure solution to identify yourself at any time of the day when signing up for a new service.

IDnow is an international expert for identification and eSigning solutions. Further information can be found on our website www.idnow.io.

Idnow AutoIdent runs on Android phones with front and back cameras running at least Android 5.

Please note that IDnow also offers the app IDnow Online Ident (for video verification). If your token is not accepted on the home screen, you may need to switch to the IDnow Online Ident app.
Updated on
Jul 28, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
3.1
13.9K reviews
A Google user
August 8, 2019
This App is Beyond Frustrating, I have attempted this process 4 times using my passport, everything seems to flow fine with the final page indicating successful and I will hear back shortly, but I haven't heard a peep. I've emailed the company 3 times for an update and status of my approval , it's been almost a month and I have yet to receive any response from them.
9 people found this review helpful
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A Google user
August 12, 2019
I have been waiting more than 30 days for approval, sent several emails with no acknowledgement at all of receipt. This is a very difficult process my phone heats up so badly just waiting for the system to scan and when it does it kicks out sends you back to the country of origin and you start the process all over again. The company that selected this app for ID purposes you really need to rethink your choice, worst experience ever and not to mention your personal info is who knows where.
7 people found this review helpful
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Justin Joanknecht
June 28, 2022
Came to use this as directed from Tier as it wasn't working on their app. Exactly the same experience, after completing license and face scan, reported "success" and then just remains on screen showing the view from the front camera. No way of proceeding, nothing happens, only thing you do is leave the app and cancel verification. Utterly useless. Update 28-6-22, after a slightly painful exchange with tech support (didn't feel my first messages were fully read) they did resolve the issue, thks!
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IDnow GmbH
June 23, 2022
Dear Mr. Joanknecht, we are very sorry that you are experiencing an issue with our app. Please send us an email at help@idnow.de (containing Ident-ID, document type, device type and brief description of situation) , so we can take a look at your case. With kind regards, your IDnow team.

What's new

We have improved the ID document capture capabilities in our app and fixed various bugs to make it a more pleasant experience of verifying your identity.