Prison Video

Name: Prison Video
Availability: InStock
Rating: 4.170000076293945 (2278 reviews)
Author: Phonehub IO Ltd

Phonehub IO Ltd

4.2

2.28K reviews

100K+

Downloads

Everyone

About this app

From the same team behind the award-winning service, Prison Voicemail, Prison Video enables approved social contacts to take part in video calls with loved ones in any UK prison operated by HMPPS.

Typically, prisoners are allowed up to 2 free video calls per month.

Simply register, add your contact and request your first call.

This service is not currently available for prisoners held in the United States.

Need help? Contact the team on support@prisonvideo.com

Updated on

Apr 16, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info, Photos and videos, and App info and performance

This app may collect these data types

Personal info, Messages and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.2

2.16K reviews

Cloudy

April 10, 2026

good service for people who struggle to get on visits. only problem seems to be availability of videos but that could be just the prison i am booking with.

Michelle Bailey

March 7, 2026

Trying to set up the account. Not receiving the verification email, after trying god knows how many times!!!!

Phonehub IO Ltd

March 11, 2026

Hi there, this sounds like an issue for our customer support as your email does not need to be verified in order to set up your account. Please reach out to support@prisonvideo.com if you have not done so already and a member of our team can look into this further for you and assist you!