Prison Video

Phonehub IO Ltd

About this app

From the same team behind the award-winning service, Prison Voicemail, Prison Video enables approved social contacts to take part in video calls with loved ones in any UK prison operated by HMPPS.

Typically, prisoners are allowed up to 2 free video calls per month.

Simply register, add your contact and request your first call.

This service is not currently available for prisoners held in the United States.

Need help? Contact the team on [e-mail]

Ratings and reviews

First call failed but my second call was really good. I may of tipped my camera abit low on my chest so it cut out for a second 😅 🙃 & when I showed the dog when I wasn't on the screen it cut off but came back on. Love how I can control his background 😂 Brilliant service, I can't afford £200 for a visit it's so far away so this is really good.

Another wonderful call. Thank you for putting this service on. As he is over 200 miles away, and i can't afford to make many visits, your service keeps us both in touch and supports our mental health. Thank you.

Wouldn't recommend this app, total waste of time. Blank screen, no connection and when there is a slight connection the staff pause it, also keeps kicking me off the video. Got to see my partner for a couple minutes. Second time in a row this has happened, pointless waste of 30 minutes. Not going to use it again

What’s new

In this update, we have added a few fixes and improvements to make Prison Video even better.