PIUM for Partners

Chordmont

About this app

PIUM Partners — A Dedicated Work App for Piano Tuning, Repair, and Transportation Partners

This is an integrated work management app for tuners, repair specialists, transportation specialists, and business owners active at PIUM. You can handle everything from receiving customer reservations and managing schedules to processing tasks and settling accounts all in one place.

■ Key Features

[Schedule & Reservation Management]

· Receive real-time reservations for tuning, repair, and transportation requested by customers.

· View your monthly schedule at a glance on the calendar and set your days off and available time slots directly.

· Receive immediate push notifications for new reservations, schedule changes, or cancellations.

[Customer Response]

· Check customer requests, piano information, and addresses on the request details screen.

· Respond to quote requests and obtain prior consent if additional work is required.

[Profile & Expertise Management]

· Directly manage your role, such as tuner, repairer, or transportation specialist, as well as your service area. · You can showcase your expertise to PIUM users by registering your self-introduction, career history, and hashtags.

· If you upload photos of your certifications, the PIUM operations team will verify them and award a credibility badge.

[Settlement]

· Check the settlement details for completed work in real-time.

· Register your bank account for settlement, and PIUM will make payments according to a set schedule.

· You can also view tax invoice issuance history and transaction details.

[Reviews & Reputation]

· Check reviews and ratings left by customers, and track your average star rating.

· A good reputation helps with future booking matching.

[Business Management (For Business Owners)]

· Invite employees and manage their permissions.

· You can view employee schedules and work progress on a single screen.

■ Who is this app for?

· Piano Tuning Experts

· Piano Repair Experts

· Piano Transportation Experts

· Representatives and Employees of Piano-Related Businesses

PIUM Partners is a business tool designed for individuals operating as business owners or professionals. General users wishing to utilize PIUM services should use the separate PIUM app (for consumers).

■ Sign-up Process

· Sign up via email or social login, then select the type of activity you wish to engage in (Tuning/Repair / Transportation / Business).

· Once you submit your application, you can begin your activities after verification by the PIUM operations team.

■ Security and Data

· All communications are encrypted using HTTPS or TLS.

· Upon membership withdrawal, personally identifiable information is immediately anonymized. Records subject to legal retention requirements, such as settlements and tax invoices, are retained for a certain period after the identification information is removed.

· Detailed processing methods can be found in the [Partner Privacy Policy] within the app.

■ Contact Us

· Email: [e-mail]

· Operating Hours: Weekdays 10:00–18:00

· Account Deletion Guide: https://partners.pium.is/account-deletion

Work more efficiently with PIUM.

What’s new

• '받은 리뷰' 화면 추가 — 고객 평가를 별점과 함께 확인할 수 있습니다.
• 고객 관리 개편 — 고객별 이용 내역, 전화·메시지, 이름/전화번호 검색 지원.
• 신청 상세 화면에 견적 정보 섹션을 추가했습니다.
• 역할(조율·운반·수리)별 활성/비활성 관리를 개선했습니다.
• 견적 작성 화면과 일정 변경 처리를 개선했습니다.